Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Are you prepared for a challenging role where your outstanding organizational and communication skills will shine?

Job Summary

In this role, you will manage and coordinate all orders from external and internal clients. You will ensure orders are accurately entered into the Clinical Distribution system and courier systems, meeting all necessary GMP documentation standards. Liaising closely with our warehouse pick and pack team, you will ensure all orders are ready by the cut-off time and uphold Fisher Quality standards and timelines.

Responsibilities

Collaborate with Distribution Project Managers to manage orders through the Distribution Module and courier systemsProcess orders to meet daily deadlinesEnsure the inclusion of all GMP documentation with ordersAct as a double check for order approvalMaintain the orders inboxComplete all logistics items associated with order processing, including ensuring orders are in the appointed courier system and order container when specifiedGenerate proforma invoices based on approved templates when requiredSend proforma invoices for site shipments requesting the green lightComplete manual pre-alerts where requiredManage daily courier operations as detailed in the Courier responsibilities matrixCoordinate with pick and pack to arrange courier pick-up for emergency shipmentsProvide green light for import shipments for both Fisher Clinical Services Switzerland and Germany, resolving and communicating associated customs clearance issues

Qualifications

Commercial apprenticeship or comparable educationIdeally 3 years of experience in a logistics/freight forwarding environmentProven logistics knowledge, especially in courier managementComputer literacy (Excel, intermediate level, ability to work with formulas)Strong numerical skillsOutstanding organization skills with the ability to meet daily and monthly deadlinesExcellent communication and coordination skillsPrevious work experience in an administrative/logistics environment is preferredAbility to work independently with minimal supervisionAbility to excel in a fast-paced settingFlexibility to adapt to changing internal and external customer and department requirements dailyHigh level of team motivationWorking knowledge of English and German is compulsory for this role

Join us and be part of a team dedicated to making a difference in the world!