**Introduction** Joining the IBM teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us. **Your role and responsibilities** As a successful Project Manager at IBM, you will lead a team of technical experts to ensure the formulation, development, and implementation of projects that meet and exceed the client's business objectives. In this role, you will work closely with client stakeholders and the IBM team to meet the overall integrated solution plan, budget, schedule, and staffing requirements while exceeding your client's expectations. Project Managers at IBM succeed by demonstrating a natural bias towards self-motivation and initiative in addition to navigating data and people to find answers and presenting solutions. If you are passionate about success, with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the life' of this opportunity may include, but not be limited to… * Project Management: Creating and executing project management plans including, financial, scope, and change, deliverables and communication controls. * Cross-Team Communication: Strong communication skills (written and verbal) with the client, partner, and account team on project status. * Reporting and Metrics Management: Report and strategize solutions for managing project metrics including project health, financials-costs, revenue, and gross profit, team productivity, and client satisfaction. * Building Credibility and Influences: Navigating across venues to resolve issues, developing and documenting risk mitigation strategies, providing project direction that quickly builds credibility and influences as a trusted advisor. * Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. * Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success. **Required technical and professional expertise** * Project Leadership: Initiating, managing, and completing telecom infrastructure projects. * Carrier Management: Coordinating circuit upgrades, installations, deactivations, and managing service order processes. * Timeline & Documentation: Managing project timelines, deliverables, stakeholder communications, and maintaining comprehensive project records in Excel and databases. Proficiency in JIRA, Excel, and project documentation tools * Network Oversight: Overseeing network redundancy implementations, failover configurations, and ensuring compliance with internal documentation standards. * Technical Support: Supporting network engineering needs for various site connectivity, assisting in in-building cellular system deployments, and monitoring circuit utilization. **Preferred technical and professional experience** • Project management experience in telecommunications • Strong carrier relationship management experience • Understanding of telecom circuits, network infrastructure, and carrier services • Experience with service order management and activation processes • Knowledge of network redundancy and failover configurations • Familiarity with telecommunications industry standards and practice • PMP certification preferred IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.