Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Description Summary:

Role Overview:  Serve as a crucial liaison between clients and Thermo Fisher's Pharmaceutical Development Services (PDS), ensuring seamless fulfillment of client needs and business objectives. Manage project budgets and timelines effectively.

Project Management:

Independently manage 6-10 PDS projects from pre-formulation onwards.Resolve project issues and resource constraints.Foster positive team interactions and manage conflict.Standardize project reporting to clients and management.

Business Management:

Plan, monitor, and complete activities outlined in client quotes.Prepare amendments for scope changes.Maintain client timelines and achievements.Contribute to monthly forecasts and revenue tracking.

Client Management:

Manage client expectations for high satisfaction.Mitigate project risks and balance client/internal requirements.

People Management:

Support onboarding and training of new team members.Manage Lead Administrative Coordinators and Project Coordinators.

Strategic Initiatives:

Lead initiatives for PDS and clients.Collaborate with site management to optimize project portfolios.Explore strategies to boost department efficiency and effectiveness.

Qualifications:

College Diploma in a related field; Bachelor's degree in Science, Pharmacy, Engineering, or Business preferred.Minimum 8 years industry experience; 5 years in project/client management.Minimum 3 years experience leading product development teams and managing direct reports.PMP certification advantageous.

Skills:

Strong organizational and interpersonal skills.Excellent written and oral communication.Proficient in Microsoft Office, Smartsheets, Change Point, Salesforce, MySupply, and database management.Knowledge of Good Manufacturing Practices and proficiency in English.

Standards:

Adhere to Environmental Health & Safety Policies.Maintain a clean and orderly workspace.Engage in departmental systems for smooth workflow.Identify areas for improvement and problem-solving.Understand and improve Key Performance Indicators.

Physical Requirements:

Light physical effort; occasional equipment operation.Comfortable indoor environment with mild exposure to discomfort.Use of Personal Protective Equipment may be required.