Interactive Response Technology (IRT) System Design

This is a remote role, and candidates must be based in the United States. Travel is minimal. This role is not eligible for visa sponsorship.

The main purpose of this role is to write the requirements of the assigned IRT studies and manage the implementation in a way that ensures all patients get treated with the right study drug as per the Sponsor’s study protocol. This is a highly consultative position in which the PM needs to utilize their Cenduit IRT knowledge to ensure a successful system build.

Responsibilities

Requirements (40%)

Analyze the protocol and discuss the system needs with the client

Consult the client in the best way to setup an IRT system for their study

Author the user requirement documents and review with the client study team and internal teams

Review other project documentation to support the development of new CIRT projects for strategic internal and external initiatives

Project Management (20%)

Manage the study timelines and ensure study gets delivered before First Patient In (FPI)

Manage and coordinate all technical and service aspects of complex projects and strategic programs

Review scope against initial proposal and manage needed budget changes

Check progress of all deliverables and ensure internal teams get support as needed

Perform system quality review (SQR) with Technical Operation team after the study is programmed and demo the system to the client

User Acceptance Testing (20%)

Perform internal user acceptance testing with the Technical Operations team and the technical PM team after study is validated

Manage the UAT activities with the technical PM team based on the client needs

Actively support client and clarify client’s questions during the UAT

Other tasks (20%)

Take leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teams

Manage system change requests for protocol amendments or strategic initiatives

Provide detailed handover training of the study and system to the Client Services PM

Provide peer-level training, mentoring of new hires and Jr. PM Staff, along with the creation and delivery of formal technical training sessions

May participate in Investigator meetings, bid defenses, quarterly business reviews with clients; support both client and qualification audits; and present at trade shows.

Partner with other managers cross-functionally to develop and implement business process improvements

Provide input into the writing and review of Standard Operating Procedures (SOPs or CSOPs)

Provide design input to the Proposals Group related to new work/solutions or complex system changes

Help provide solutions to problems/issues raised by junior staff

Other related duties as required by business need

Requirements

Education & Experience

Bachelor's degree or equivalent combination of education, training and experience

3+ years of IRT project management experience required

6+ years of project management experience preferred

Skills & Competencies

Strong customer service ethic, always providing excellent service to both internal and external ‘clients’

Established acumen in working with external clients

Accountable to perform tasks on-time and with high quality

Established high-level IRT technical aptitude (consultative-level expertise for System Design role)

Excellent written and verbal communication skills

Strong team player with ability to work independently

Solid organizational skills including attention to detail and multi-tasking skills

Good problem solving and analytical skills

Strong IT skills and working knowledge of Microsoft Office

Additional Information

This role will require extensive use of the keyboard and therefore repetitive motion of the fingers and will involve sitting for extended periods of time.

Travel up to 30% might be required

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $76,000.00 - $190,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.