Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

Infrastructure Delivery & Enablement (IDE) within Infrastructure Technology Solutions (ITS), is accountable to manage the infrastructure components of business technology initiatives through the various phases of the Delivery lifecycle, including managing the deployment of changes into production while minimizing risk to existing services.   This encompasses management of such activities as:  Design approvals, costs/expenses, milestones, resource assignment, activity coordination, gathering of operational and non-functional requirements, tracking/reporting on deliverables, and ensuring adherence to appropriate governance.

Job Description:

We are seeking an Infrastructure Scrum Master (ISM) to fill a role within Customer Engagement and Servicing Platforms, for delivering Infrastructure components of Technology Solutions releases.  The candidate will report to the Senior Manager, Project Delivery, and will have strong working relationships with Delivery and/or Business and Technology partners for the epics/releases to which he/she is assigned.   The position requires a self-starter with strong leadership qualities, and proven experience delivering complex technology initiatives.    
 

Job Requirements:

The role is required to: 

Lead the delivery of Infrastructure components of multiple initiatives (Tier 1, 2, & 3) from concept to implementation.  Manage multiple delivery resources from cross-functional ITS teams, as well as interfacing with Product Group Technology leaders, technology specialists, Product Owners, Release Train Engineers, Infrastructure Architects, vendors, and consultants. Demonstrate strong communications skills (written & verbal), proven ability to effectively interact with individuals across business units and at various levels within the Bank (technical, business, including Senior & Executive Management).Demonstrate strong cost estimation and financial management skills, using appropriate ITS tools and business practices, as it pertains to ITS’ technology effort.A thorough knowledge of Enterprise Project Management methodologies and Next Evolution of Work (ex. Agile, Scrum, SDLC, Waterfall), and ensuring that discipline and controls are consistently applied to all initiatives.Identify all dependencies and risks, ensuring that they are effectively managed.Ensure mitigation/contingency plans are in place for identified risks.Track Project Management deliverables against the budget and the approved project plan, working with Technology partners to develop the content of those deliverablesProvide reporting and ad-hoc analysis, and present issues that require attention by senior management.Manage communication to key stakeholders.Build consensus and relationships with Technology team and Business, through use of superior negotiation skills.

Specific Educational Requirements/Accreditations: 

College / University or equivalent work experience.Certified ScrumMaster (CSM)Project Management Professional (PMI-PMP/PMI-ACP) is required.

Other Qualifications/Skills/Experience:

5+ years project management experience, with at least 2 years managing Technology projects1+ years of working or participating in Next Evolution of WorkScrum Master Training/ExperienceExperienced in Jira/Power BI/KanbanExperience managing Infrastructure technology projects would be an assetKnowledge of Canadian Banking areas and applications would be an assetProficiency with MS Office PC software applications (Excel, Word, PowerPoint, Visio)People management experience is an assetKnowledge of ITS internal Business practices and related tools/processes Knowledge of Azure and Cloud infrastructure an asset

Additional Information

Some afterhours/weekend activities during implementations will be required

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet