Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing
services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure. We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more.

Job Description

The Project Manager is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission.

Project set-up

Project review in LIMSSets up projectAdds any project notes (special reporting and invoicing instructions, etc.)Reviews project documentation (permits, SOW, QAPP, and purchase/task orders)Adds any project documentation to central repository (permits, SOW, QAPP, and purchase/task orders)Sets up client for Total AccessManages purchase orders, task orders, contracts, and change order requestsVerifies that lab compound lists and limits meet project requirements for new projects not quotedAdds any project specific limits/lists to LIMSDeliverable assignment and delivery routeFor new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed.Communicates project details to operationsInitiates project kick off call with client and pertinent staff, if neededEngages work share labs, service centers, and non-Eurofins Environment Testing locations as needed for new projects not quotedWorks with operations to ensure adequate capacity for incoming work (forecasting)Provides updates to operations on upcoming workFamiliarity with state and national program requirements as it pertains to work mixCreate bottle ordersSchedules courier or field sampler, if neededConfirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set-up as vendors for new workConfirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set-up as vendors for existing workInitiates approval process for any subcontract labs not on the approved listGenerates subcontract paperworkGenerates accounting software requisition when sending subcontract samplesVerifies that lab certification meets project requirementsVerifies that lab compound lists and limits meet project requirements for new quotesFor new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submitsFor new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits a helpdesk ticketEngages work share labs, service centers, and non-Eurofins Environment Testing locations as needed for new quotesProvides supporting documentation to client as needed (contact list, bottle table with preservation, etc.)

Sample Receipt

Communicates any issues to clients for duration of projectManages incoming work for Rush and short holdsReviews log-inResolves log-in issues with clientInforms client of any log-in discrepanciesSets samples to “available” after reviewSends client sample receipt confirmationReviews draft invoiceConfirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing

Reporting

Client specific report requirementsReviews job list daily and manages due datesCommunicates any expected delays to clients before the job due dateConfirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to clientReviews reports and EDDS before issuing to the clientConfirms correct report format and EDD format is usedCreates and issues final report by client due dateIssues final data packagesState reporting forms and submissionDMR formsEDD checkersData uploadCompiles case narratives

Invoicing

Sets up delivery routeReviews final invoice before issuing to clientGenerates credit/debit memos as neededSubmits credit/debit memos for approvalSubmits approved credit/debit memos to client, if neededSubmits revised invoicesInitiates follow up calls to confirm correct invoicingWorks with collections on A/R follow upRegular review of A/R status

Client set-up

Work with CSM to communicate lab capabilities to the clientRequests new client reviewConfirms sales assignments with BDMs and notifies assigned AE/BDMTakes new quote requests from clientsReviews client contract requirements / coordinates review with CSM, LD, etc.Reviews purchase ordersSubmits purchase orders for approval and returns approved orders to clientFollows up on client terms and credit limit

Account Maintenance

Follow up calls and visits with clientsProvides technical support as neededUses company resources to follow up on client requestsFamiliarity with company capabilities and key contactsForward opportunities and leads to salesForecasts upcoming workAsks for the next opportunityArea of responsibility (air, regulations, etc.)Submits client complaints and participates in correction action / follow up as neededCommunicates client issues/complaints to salesFollows up on client requestsSupports the follow up of quotes/bids for tracking purposes

Quotes & Proposals

Initiates project QAPP review with operations, QA, and subcontract labs as neededInitiates technical support from operations as needed (special requests, method development, technical review, etc.)Quote generation and approvalsReviews client quote requests for capabilities, certifications, scopeConfirms client contracts (if applicable) and pricingDetermines lab placement for the workConfirms that lab certification meets project requirementsConfirms that lab compound lists and limits meet project requirementsCreates quotes for approvalSends quotes to clientForecasts quotesProvides QAPP/SOW information to the client as neededUpdates status in LIMS

QualificationsBS/BA in Chemistry/Sciences or related field (four years related experience may substitute for a degree6 months of client-relationship/customer service experiencePrefer some bench chemist or field experienceKnowledge of Environmental regulations and methodologiesRequires additional lab training in methods and QA across multiple departmentsAuthorization to work in the United States indefinitely without restriction or sponsorshipProfessional working proficiency in English is a requirement, including the ability to read, write and speak in English

Additional Information

Position is Full-time, Monday to Friday from 8 am to 5 pm with weekends as needed. This is a salaried position. 

compensation: $80,000 - $87,000 annually (DOE). 

Role will be based out of Bend, OR. Possibility of remote work. 

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

To learn more about Eurofins, please explore our website www.eurofinsus.com 

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler.

Find out more in our career page: https://careers.eurofins.com/

 

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.