Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners.

Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more.

Job Description

Eurofins Environment Testing Northern California is looking for a Project Manager Associate in our Folsom, CA location. 

Under general direction, the Project Manager Associate communicates with clients in a professional and timely manner to build and maintain strong customer relationships. This role proactively manages and tracks projects from initiation through completion, escalating issues to management as needed. The position requires the ability to efficiently prioritize responsibilities with a proactive approach, strong attention to detail, and awareness of issues impacting both internal and external stakeholders. The Project Manager Associate must be able to listen effectively, influence others toward desired outcomes, and maintain an approachable and open demeanor while supporting key functions including project setup and maintenance, login review, client account management, reporting, invoicing, bottle orders, and identification of appropriate work-share facilities.

Key Responsibilities:

Project Setup & Documentation

Review project in LIMSCreate and configure projectAdd project notes (special reporting, invoicing instructions, etc.)Upload all project documents to the central repositoryManage purchase orders, task orders, and change order requestsVerify that lab compound lists and limits meet project requirementsAdd project-specific limits/lists to LIMSAssign deliverables and delivery routesCommunicate project details to operationsEngage workshare labs, service centers, or non-Eurofins Environment Testing locationsWork with operations to ensure adequate capacityProvide updates to operations on upcoming work.Create bottle orders.Schedule courier or field sampler when needed.Confirm subcontract labs are approved and properly set up as vendors (for new and existing work).Initiate approval process for subcontract labs not on the approved list.Generate subcontract paperwork.Create requisitions in accounting software for subcontracting work.Verify lab certifications and limits meet project requirements.Confirm EDD format availability for new quotes; submit helpdesk ticket if a new format is required.Provide client support documents as needed (contact lists, bottle tables, preservation tables, etc.).

Sample Receipt

Communicate issues to clients throughout the projectManage incoming work for rush and short-hold samplesReview log-inResolve log-in discrepancies with clientInform client of any log-in issuesSet samples to “available” after reviewSend sample receipt confirmation to client

Reporting

Understand client-specific reporting requirementsReview job list daily and manage due datesNotify clients of any expected delays prior to the due dateConfirm data anomalies with operations (e.g., filtered > dissolved, deviations from historicals)Review reports and EDDs before submissionConfirm correct report format and EDD formatIssue final reports by client due datesIssue final data packages

Invoicing

Set up delivery routesReview final invoice before issuing it to the clientGenerate credit/debit memos as neededSubmit credit/debit memos for approval and send approved versions to the client when applicableSubmit revised invoices when corrections are requiredFollow up with clients to confirm accurate invoicingWork with collections on A/R follow-upConduct regular reviews of A/R status

Client Set-Up

Work with CSM to communicate lab capabilities to the clientSubmit new client review requestsConfirm sales assignments with the Business Development Manager and Account ExecutivesReceive new quote requests from clientsReview client contract requirements with CSM, Lab Director, and othersReview and submit purchase orders for approvalFollow up on client terms and credit limits

Account Maintenance

Conduct follow-up calls and client visits as neededSubmit client complaints and participate in corrective actions and follow-upCommunicate client issues/complaints to salesFollow up on client requests, including technical supportUse internal resources to resolve client needs efficientlyMaintain familiarity with company capabilities and key contactsForward opportunities and leads to salesForecast upcoming work

Quotes & Proposals

Request technical support from operations (special requests, method development, technical reviews)Generate quotes and obtain approvalsReview client quote requests for capabilities, certifications, and scopeConfirm client contracts and pricingDetermine appropriate lab placementVerify that lab certifications, compound lists, and limits meet project requirementsPrepare and submit quotes for approvalSend approved quotes to clientsForecast and track quotes in LIMSProvide QAPP/SOW information to clients as neededUpdate project status in LIMS

Other Responsibilities

Perform other duties as assigned by leadership

Qualifications

Basic Minimum Qualification:

Bachelor’s degree in Environmental Science, Chemistry, Engineering, or a related field.Experience managing client accounts and delivering multi-phase analytical projectsProject Management Professional (PMP) Certification or similar project management certification is a plusFamiliarity with EPA and Toxic Organic methods and regulationsPrefer 1+ years bench Chemist experience in air analysis or field experience.Authorization to work in the United States indefinitely without restriction or sponsorshipProfessional working proficiency in English is a requirement, including the ability to read, write and speak in English

Skills and Ability

Strong Interpersonal Skills: Builds positive relationships with clients, colleagues, and stakeholders at all levels, fostering trust and collaboration.Effective Communication: Clearly and confidently conveys information both verbally and in writing; tailors communication style to diverse audiences and situations.Problem-Solving & Critical Thinking: Proactively identifies challenges, analyzes root causes, and develops effective, practical solutions.Time Management: Demonstrates the ability to manage multiple projects simultaneously, prioritize tasks, and consistently meet deadlines and deliverables.Organizational Skills: Maintains accurate records, manages complex workflows, and ensures projects and documentation are handled efficiently and thoroughly.Client Service Excellence: Demonstrates a proven ability to deliver exceptional client experiences by anticipating needs, resolving issues promptly, and providing ongoing support.Leadership: Guides teams and cross-functional stakeholders toward common goals; inspires collaboration, accountability, and high performance.Technical Proficiency: Proficient with standard business and project management tools, including Microsoft Outlook, Word, Excel, PowerPoint, and Access.Multitasking & Prioritization: Efficiently handles competing priorities without compromising quality, accuracy, or deadlines.Adaptability & Flexibility: Adjusts quickly to evolving client needs, project scopes, and organizational priorities in a fast-paced environment.On-Time Delivery: Consistently meets or exceeds deadlines and client expectations by managing schedules, resources, and dependencies effectively.Client Focus: Demonstrates a strong desire to understand and meet customer needs. Actively listens, asks clarifying questions, and follows up during and after projects. Keeps clients informed of key decisions, seeks feedback, and adjusts services to enhance satisfaction and outcomes.Technical Understanding: Seeks and applies information from various sources to address client technical inquiries confidently and communicate project status accurately.Customer Service Orientation: Strives to exceed customer expectations and takes ownership of resolving issues. Provides prompt, thorough, and accurate information, informs clients of commitments and performance guarantees, and proposes appropriate solutions or services. Sets clear and professional boundaries when necessary.

Additional Preferences:

Knowledge of federal, state, and local air quality regulations (EPA, CARB, NESHAP, MACT) and their implications for analytical projects.Familiarity with air testing methods and environmental laboratory workflows.Familiarity with ISO 17025, TNI, DoD ELAP, and other quality standards relevant to environmental laboratory operations.Understanding of key financial principles such as invoicing, AR managementDemonstrated success in nurturing client relationships, identifying cross-selling opportunities, and contributing to revenue growth strategies.Ability to work effectively with technical operations, QA, field services, sales, and finance teams to deliver seamless client experiences.

Additional Information

Compensation Range: $26-$28 per hour depending on experience and qualifications.

Position is full-time, Monday - Friday, 8:00am - 5:00pm with weekends and overtime as needed. 

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.

We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler.

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.