This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive on leading projects that drive organizational success while connecting stakeholders and guiding teams toward impactful results Join Spectrum as a Project Manager on the Customer Service Reliability team and lead initiatives that improve service performance, strengthen operational reliability, and enhance the customer experience. This role is responsible for guiding projects from planning through execution, aligning stakeholders, managing risks, and ensuring successful delivery in support of key business priorities.

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.

How You’ll Make an Impact

Lead end-to-end delivery of cross-functional projects from initiation through execution and closeoutApply Spectrum’s project management processes to ensure timely, high-quality and budget-conscious deliveryMonitor and allocate resources, proactively identifying and managing project risksCollect and analyze data to track costs, performance and service levels, driving projects toward successful outcomesCommunicate with stakeholders to coordinate efforts, provide status updates and gather feedback for improvementBuild consensus among stakeholders to guarantee project implementation meets established objectivesIdentify dependencies, constraints, and risks across business units and proactively mitigate themEscalate delays and performance gaps quickly and decisively to maintain project momentum

What You’ll Bring to Spectrum

Required Qualifications

Education

Bachelor’s degree in business administration or equivalent work experience

Experience

1+ year of project management experience

Skills

Drives ownership, ensures commitments are met, and addresses gaps directlyAbility to bring order to ambiguity and drive disciplined project deliveryUnderstands operational impacts of decisionsNavigating complex organizational dynamics effectivelyIdentifying root causes and implements scalable solutionsSelects and applies the right methodology (Agile, Waterfall, hybrid) and technology resources based on project needsDemonstrated experience leading cross-functional initiatives with measurable business impactExperience managing multiple projects simultaneously with competing prioritiesExcellent analytical, organizational, critical thinking, relationship, and communication skills

Preferred Qualifications
Education

Project Management certification or successful completion of a recognized project management curriculum
KGN355 2026-73034 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Customer Operations Zip Code: 06902

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.