The Project Manager leads and supervises all aspects of assigned projects within the solutions business, including new construction, renovations, upgrades, tenant improvements, and service upgrades. This position is responsible for managing project timelines, budgets, resources, and customer relations to ensure high customer satisfaction and positive financial outcomes. The Project Manager works collaboratively with internal teams, clients, subcontractors, vendors, and stakeholders to deliver projects on time and within scope.

Essential Functions: An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Project Management:

Lead and manage project coordination efforts, including contract review, procurement, scheduling, and resource allocation, ensuring projects are delivered on time, within budget, and to client expectations. Coordinate cross-functional teams, manage internal and external stakeholders, and act as the key point of contact for subcontractors, clients, and internal teams. Monitor and track project milestones, ensuring proper documentation and timely reporting to stakeholders. Take ownership of project deliverables and ensure compliance with quality standards and client specifications.

Resource and Subcontractor Management:

Coordinate with internal teams and oversee subcontractor performance, ensuring timely and quality execution of project tasks. Negotiate contracts and manage change orders, scheduling, and coordination to ensure resources are aligned with project timelines and goals. Provide ongoing support to subcontractors, helping them understand and meet project expectations, safety guidelines, and quality standards. Foster effective relationships with subcontractors to ensure smooth execution and project success.

Billings and Financials:

Take responsibility for timely and accurate project billing, cost forecasting, and financial tracking to ensure alignment with project budgets. Prepare and manage monthly project revenue and expense reports, ensuring adherence to the Schedule of Values (SOV) and AIA billing processes. Perform detailed financial analysis to ensure project expenditures align with budgetary objectives and make necessary adjustments for any discrepancies.

Documentation and Reporting:

Take responsibility for managing and maintaining project documentation, including RFIs, submittals, contracts, subcontracts, compliance records, and As-Built documentation throughout the project lifecycle. Prepare detailed project status reports for Senior Project Managers, Project Executives, and Operations Managers, ensuring timely and accurate information on project progress. Ensure that all project documentation is organized and accessible to maintain transparency and traceability, supporting project communication needs.

Change Order Management:

Identify, estimate, and pursue change order opportunities, ensuring accurate documentation and coordination. Oversee the negotiation and approval process with customers, ensuring that all changes are properly tracked and integrated into the project’s financials. Maintain up-to-date records on all change orders, ensuring that their impacts on project scope, schedule, and budget are clearly understood and communicated.

Procurement and Inventory Support:

Specify, order, and track project materials to ensure that all necessary items are available when needed for installation and commissioning. Maintain company tools, equipment, and materials, ensuring that items are in good condition and accessible for project use. Collaborate with project teams to adjust procurement schedules and material orders based on project timelines and unforeseen changes.

Risk and Issue Management:

Identify, assess, and monitor project risks and issues throughout the project lifecycle. Develop and implement mitigation strategies to minimize their impact on project success. Act as the primary point of contact for resolving operational or technical challenges, working closely with stakeholders to identify solutions. Escalate complex risks and disputes as needed while maintaining alignment with client and project objectives.

Project Delivery, Quality Assurance & Handover:

Implement quality assurance processes, monitor compliance, and take corrective actions. Oversee project startup, installation, commissioning, and ensure systems meet specifications. Coordinate final turnover documentation, including design documents, system backups, and training. Ensure accurate field markups and As-Built submissions, and support third-party commissioning.

Compliance and Standards:

Oversee project adherence to company quality standards and applicable federal, state, and local regulations. Actively identify, assess, and manage project compliance risks, implementing mitigation strategies to reduce exposure. Promote a culture of high performance by holding team members accountable for compliance and continuous improvement.

Safety:

Promote and enforce a strong safety culture by ensuring compliance with company and regulatory safety standards. Actively contribute to a safe work environment by identifying, mitigating, and addressing risks. Lead initial investigations of safety incidents or accidents and develop corrective action strategies to prevent future occurrences. Emphasize safety as a shared responsibility, integrating it into daily project activities and team culture.

Client and Stakeholder Relations:

Serve as the central point of contact for clients, consultants, and contractors. Provide regular project updates, status reports, and problem resolution to maintain client confidence and satisfaction. Manage stakeholder expectations by ensuring alignment between project deliverables, timelines, and resource plans.

Collaboration:

Foster collaboration across divisions and internal departments such as engineering, service, and sales to ensure seamless project execution. Facilitate cross-functional meetings to align objectives, share resources, and leverage expertise across teams, enhancing project efficiency and outcomes. Proactively resolve team interdependencies to prevent project delays.

Team Leadership and Development

Promote a culture of high performance, accountability, and continuous improvement. Mentor junior team members and contribute to the growth of a collaborative, open, and inclusive team environment. Lead by example in maintaining proficiency and sharing industry insights to enhance team performance and development.

Travel:

This role requires travel to various job sites, which may involve multiple-night stays. Travel could account for up to 35% of the role and may necessitate working extended hours or weekends to meet project deadlines.