Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Reporting to the Manager, Digital Solutions Delivery, this position will manage a variety of projects aligned with MGB’s broader service delivery transformation initiatives. This position requires a highly motivated individual who is comfortable managing multiple priorities and contributing across a dynamic and evolving digital environment.
In addition to managing projects, a key focus of this role will be leading the development, implementation, and ongoing management of a knowledge management governance structure to support our evolving Service Delivery goals. The Project Manager will collaborate with stakeholders across the digital organization to assess the current knowledge management landscape, define a strategic framework, and implement industry best practices (E.g. KCS, ITIL, ISO 30401) that support the full knowledge lifecycle. This includes serving as a subject matter expert in knowledge management processes and toolsets, driving daily operations and continuous improvement efforts, and ensuring our knowledge foundation effectively supports AI-driven solutions. Experience with platforms such as ServiceNow and Moveworks is highly beneficial, as these tools are central to enhancing knowledge accessibility and empowering employees through self-service solutions. <br>
Summary<br>Responsible for managing Digital projects. Leverages a combination of technical skills and clinical domain knowledge to derive a feasible, de-risked technical plan that delivers high-quality deliverables for our partners and product teams.<br>Essential Functions<br>-Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well-defined, well-sponsored project. <br>
-Develop work plans and timelines to meet project goals. <br>
-Contribute to the development of capital and operating funding requirements associated with a project. <br>
-Manage a project within its budget. <br>
-Plan, manage, and oversee projects, using recognized project management methods. <br>
-Provide ongoing project status reports to leadership, user groups, the project steering committee, and executive hospital management. <br>
-Effectively seek opportunities to develop the business, refine our products, advocate for new offerings, and continuously improve our processes. <br>
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Qualifications

Education
Bachelor's Degree Information Technology required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Experience in information technology positions 3-5 years required

Knowledge, Skills and Abilities
- Knowledge of the principles, procedures, and methods used in systems analysis and design, including those having computer-based applications.
- Understanding of principles and practices of data architecture and data management.
- Experience with modern administrative practices and techniques with particular emphasis on the use of electronic data processing systems in a large-scale enterprise.
- Skilled in managing enterprise information management functions.
- Proficient Analytical Skills.

 

Additional Job Details (if applicable)

Onsite Flexible Working Model Required

M-F Eastern Business hoursRequires onsite presence at least 4x per month, or 1-3x per week depending on business and department needsMust be flexible for business needs and as plannedRemote working days require stable secure, quiet, compliant working station

 

Remote Type

Hybrid

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$73,798.40 - $107,400.80/Annual

 

Grade

6

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.