Who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team

Our Store Evolution (OSE) is a transformation project of our Retail Workforce Strategy with the objective to implement an evolved leadership structure and scalable org model that supports all types of educators, stores, markets, concepts, and strategies to provide greater clarity, connection, and consistency within our experience.

A day in the life: 

The Project Manager, OSE is responsible to lead the design, delivery, and sustainment of OSE across the Asia region. This role is responsible for driving cross-functional alignment, managing complex timelines and budgets, and enabling the successful implementation of an evolved org structure that supports our people and enhances our guest experience. This role partners closely with a People & Culture Project Manager, with strategic alignment being key to success.

1. Project Leadership & Governance

Own the end-to-end delivery of the OSE project across AsiaDefine project goals, success metrics, and key milestones and dependencies across all workstreamsEstablish and maintain a governance structure with clear roles and responsibilitiesFacilitate regular risk reviews and mitigation planning with stakeholdersConduct post-implementation reviews and analyse feedback to assess outcomes, capture learnings, and inform continuous improvement

2. Stakeholder Engagement & Communication

Coordinate communication and engagement strategies across SSC and retailProvide regular status updates to senior leadership and cross-functional partners

3. Budget & Planning

Develop and manage the overall project budget, including labour fundingTrack budget performance and adjust forecasts based on actualizationProduce Annual Operating Plan guidance for leadership approval

4. Retail Teams Enablement

Support the change management strategy to enable transition to the future stateSupport in developing and delivering retail-facing communications and enablement resources, including Zipline messages, call decks, and training guidesMaintain centralized resource hubs (e.g., SharePoint, Youlu) with up-to-date documentation and guides

5. Tech Enablement

Support business requirements and partner with tech teams to define and implement system solutionsTrack systems setup timelines and assess feasibility of proposed solutions
Qualifications:Bachelor’s degree and/or applicable experienceProgram management experience required, change management experience preferredProficiency in project management tools to drive efficiency and collaboration across cross-functional teams (e.g. Microsoft Project, Asana, Smartsheet) or equivalent platforms8 years of relative experience, preferably in a vertically integrated, global, specialty retail environmentAbility to influence and manage conversations and meetings across the organization at multiple levelsProven track record of managing multiple diverse projects within related fieldProven ability to meet deadlines and operate under tight time constraints with a strong sense of urgencyExcellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship managementExcellent communication skills: verbal, written, negotiation and presentation. Must be able to communicate technical and project management concepts in business-oriented terms

Must haves:Acknowledges the presence of choice in every moment and takes personal responsibility for their life.Possesses an entrepreneurial spirit and continuously innovates to achieve great results. Communicates with honesty and kindness, and creates the space for others to do the same. Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. Fosters connection by putting people first and building trusting relationships. Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously. 
Beyond the Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.  
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. 
Learn more about what it's like working for lululemon in our Asia-Pacific markets: 
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