MEX
1 day ago
Project Coordinator Sr - Bilingual
Job Title: Project Coordinator Sr - Bilingual Job Description The Project Coordinator will provide operational and administrative support to the Technical Program Manager responsible for the enterprise-wide implementation of a new Incentive Compensation Management (ICM) solution. This role is critical in ensuring alignment, communication, and execution across multiple concurrent programs with a shared go-live date, spanning finance, internal technology, and professional services teams. The Project Coordinator will serve as the execution arm for day-to-day program operations—driving scheduling, managing change requests, tracking deliverables, and consolidating updates—allowing program leadership to focus on strategic decision-making and cross-functional alignment. **Key Responsibilities** + Coordinate, schedule, and facilitate alignment calls, stakeholder syncs, and workstream-specific meetings, including agenda creation and note-taking. + Own the intake, documentation, and tracking of change requests, ensuring adherence to governance processes and timely stakeholder updates. + Maintain up-to-date status decks, Slack updates, and program documentation, ensuring accurate and timely communication to leadership and cross-functional partners. + Consolidate workstream updates into concise summaries for steering committee and leadership reporting. + Track RAID items (Risks, Assumptions, Issues, Dependencies) and proactively follow up to drive resolution. + Ensure all program materials, trackers, and logs are version-controlled and accessible in the designated collaboration platforms. + Support stakeholder engagement through timely communications, meeting reminders, and action item follow-ups. + Identify opportunities for process improvement in program coordination, reporting, and documentation. **Ideal Candidate Profile** + Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. + Proven experience supporting large, cross-functional technology or business transformation programs. + Proficiency in enterprise collaboration tools (e.g., Slack, Google Workspace [Slides, Sheets], Microsoft Office). + Excellent written and verbal communication skills, with the ability to synthesize information for leadership audiences. + Comfortable working with ambiguity and adapting to evolving program needs. **Project Coordination & Scheduling** + Coordinate and schedule alignment calls, stakeholder syncs, and cross-functional working sessions across finance, internal technology, and professional services teams. + Maintain and distribute meeting agendas, notes, and action items; track follow-ups to closure. + Monitor critical path dependencies and proactively escalate scheduling conflicts or risks to the Technical Program Manager. **Change Request Management** + Manage intake, tracking, and documentation of change requests for all workstreams within the program. + Maintain an up-to-date change request log, ensuring alignment with governance processes and approval workflows. + Track and communicate change request status to relevant stakeholders, escalating delays or high-impact changes as needed. **Status Reporting & Communications** + Update program and workstream status decks with the latest progress, risks, and dependencies for leadership reporting. + Maintain accurate status updates in Slack channels, Confluence pages, or other collaboration platforms as directed. + Consolidate inputs from multiple workstream leads into clear, concise summaries for leadership updates. **Documentation & Tracking** + Maintain program trackers, RAID (Risks, Assumptions, Issues, Dependencies) logs, and other key operational documents. + Ensure all documentation is version-controlled and accessible to relevant stakeholders. + Assist in preparing presentation materials for steering committee and executive leadership meetings. **Stakeholder Engagement Support** + Serve as the first point of contact for logistical and administrative inquiries from workstream leads and cross-functional teams. + Support internal communications by drafting and sending stakeholder updates, meeting reminders, and action item follow-ups. **Operational Excellence** + Identify and recommend process improvements to streamline coordination and reporting activities. + Ensure consistent use of program management tools, templates, and best practices across workstreams. Location: MEX Work-at-Home Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**
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