About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

To coordinate, plan and ensure all installation, upgrade and maintenance jobs in the designated APAC locations run smoothly, while utilizing our resources efficiently.

The day-to-day

General

Identify, assess and prioritize all installation, upgrade and maintenance jobs in the designated APAC locationsManage allocation of engineer resourcesReport status of completed and planned installations and maintenance to Team LeadEnsure safety and quality control of work performedReport/escalate any issues to line manager

Installation/Upgrade Jobs

Process installation/upgrade jobs handed over from Project manager or SalesEstablish contact and plan services with the customerObtain PO for the job where applicableDispatch Engineer when neededManage travel arrangements where applicableCheck that documentation is updated by engineers after services are completedArrange follow up service if requiredRecord complete and accurate information on service job status, including updating of SharePoint, service calendar, Install Central and any other relevant information management system.

Preventative Maintenance Jobs

Actively plan preventative maintenance in the regionEstablish contact and plan services with the customerObtain PO for the job where applicableDispatch Engineer when neededManage travel arrangements where applicableCheck that documentation is updated by engineers after services are completedArrange follow up service if requiredRecord complete and accurate information on service job status, including updating of SharePoint, OTRS, service calendar, Inmarsat Maritime Management System, CRM, Install Central and any other relevant information management system.

 

What you'll need

 

Requirements should describe the immediate, base-level experience needed for the role and nothing more.The less prescriptive we are, the more flexible our hiring decision can be.Requirements should be measurable. Soft skills belong in Preferences.
What will help you on the job

Essential Knowledge and Skills:

Technical qualification at Diploma level or Bachelor levelLack of education can be replaced by relevant experienceTechnical knowledge with understanding and/or hands-on experience in IT or Telecommunication. Technical knowledge with understanding and/or hands-on experience in technical drawings like Visio or AutoCAD. Project management experience from maritime related industry or similar3-5 years’ relevant experience within technical resource coordination

 

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.