Project Assistant
U-Haul
Location:
2721 N Central Ave, Phoenix, Arizona 85004 United States of America
Under the direction of the Manager of HR Operations & Project Management, this entry-level Team Member will support the daily operations of the HR Operations team in a fast-paced, high-volume environment. This role is ideal for someone early in their career who is dependable, adaptable, and eager to learn while juggling multiple responsibilities.
Success in this position requires the ability to stay organized under pressure, adapt quickly to change, and show up on time every day. Reliability and consistency are essential, as this role directly supports critical HR operations and front-line coverage.
This position provides broad exposure to HR operations, administrative and legal support, customer-facing education programs, inventory management, and reception coverage. The work is varied, hands-on, and changes frequently based on business needs.
Essential Duties & Responsibilities
This role is evenly divided across the following core areas:
Administrative & Legal Support (25%)
+ Provide administrative support related to HR and legal documentation
+ Assist with organizing, maintaining, and tracking HR and legal records
+ Perform quality checks on electronic processes and documentation
+ Maintain strict confidentiality when handling sensitive information
HR Education Assistance Program Support (25%)
+ Learn the company’s HR Education Assistance Program and its resources
+ Assist in responding to calls and inquiries related to the education program
+ Provide clear, professional communication to Team Members by phone and email
+ Research common questions and help improve standard responses and resources
HR Equipment Inventory & Ordering (25%)
+ Maintain accurate inventory of HR equipment and supplies
+ Track usage, organize inventory records, and place orders as needed
+ Coordinate with vendors and internal teams to ensure timely replenishment
+ Identify opportunities to improve inventory processes and reduce costs
Reception & Operational Support (25%)
+ Provide coverage at the reception desk, serving as a first point of contact
+ Greet visitors, answer phones, and direct inquiries appropriately
+ Provide supplemental operational support as needs arise
+ Assist with coverage when other team members are out of office
Additional Responsibilities
+ Support day-to-day HR Operations workflow and project coordination
+ Track tasks and follow up to ensure deadlines are met
+ Communicate status updates clearly to the Operations Manager
+ Assist with documentation of HR processes and procedures
+ Provide coverage and support during peak times or staffing gaps
+ Perform other duties as assigned to support team and business needs
Basic Qualifications (Required Skills & Experience)
+ Entry-level role – prior HR experience not required
+ Strong sense of accountability, punctuality, and reliability
+ Ability to work in a fast-paced environment with frequent changes
+ Comfortable working under pressure and managing multiple priorities
+ Energetic, positive, and willing to jump in where needed
+ Strong verbal and written communication skills
+ Detail-oriented with solid organizational skills
+ Tech-savvy with willingness to learn new systems and tools
+ Ability to work independently while contributing as a team player
+ Maintain absolute confidentiality at all times
U-Haul Offers:
+ Full Medical coverage
+ Prescription plans
+ Dental & Vision Plans
+ New indoor fitness gym
+ Gym Reimbursement Program
+ Registered Dietitian Program
+ Weight Watchers
+ Onsite medical clinic for you and your family
+ Career stability
+ Opportunities for advancement
+ Valuable on-the-job training
+ Tuition reimbursement program
+ Free online courses for personal and professional development at U-Haul University®
+ Business and travel insurance
+ You Matter Employee Assistance Program
+ Paid holidays, vacation, and sick days
+ Employee Stock Ownership Plan (ESOP)
+ 401(k) Savings Plan
+ Life insurance
+ Critical Illness/Group Accident
+ 24-hour physician available for kids
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Mindset App Program
+ Discounts on cell phone plans, hotels, and more
+ LifeLock Identity Theft
+ Savvy consumer wellness programs - from health care tips to financial wellness
+ Dave Ramsey’s SmartDollar Program
+ U-Haul Federal Credit Union
+ Wellness Program
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
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