At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This position will be part of the Global Account Processing Network (GAPN) Organization within the Global Billing Strategy and Transformation (GBST) team.  The GBST team focuses on digitization, innovation, analytics, demand management, automation, and business process transformation to enable CMs to derive the value of our digital capabilities, solutions, and experiences while reducing paper communication. The candidate will be responsible for the following:

Accountable for leading all Project Phases: Analysis, Requirements Gathering; Project Plan, General Counsel’s. Organization (GCO) & Compliance Alignment/Approval, and Risk Assessment. Extend project support on all efforts that impact the GBST team. Translate Business/Stakeholder requirements into scope as needed. Facilitate and lead cross-functional initiatives across multiple business functions. Lead and coordinate testing and output verification, where applicable. Develop and maintain strong relations with stakeholders/colleagues across different geographies and organizational levels. Provide complex analytical support to project-based work. Turn data into valuable actionable insights and opportunities. Conduct basic quantitative analysis and produce cost-benefit analysis (CBA). Support GBST team in creating proposals to gain leadership’s buy-in based on analysis. Have a passion for structured and ad-hoc analytics, innovation, process design, and digital capabilities in a fast-paced, dynamic work environment.

Minimum Qualifications:

2 plus years of Project Management Skills, leading strategic capability, and reengineering projects in cross-functional settings. Experience working with process improvement and/or business process design. Excellent analytical, communication, problem solving skills, and attention to detail. Understanding of financial analysis and working with Business and Technology Teams/Units. Ability to challenge upwards and influence without direct authority. Excellent communication skills to clarify expectations and drive alignment. Ability to collaborate with teams across the organization with a sense of urgency and commitment to deadlines and deliverables. High attention to detail and thoroughness with strong organizational skills. Have a positive “can-do” attitude and be a team player. Comfortable with constant change and ambiguity. Must be proficient with MS tools (Word, Excel, Project, Visio, and PowerPoint). Undergraduate Degree

Preferred Qualifications:

Proficiency with SQL\Hive, Visio, Excel, and PowerPoint for compelling presentations is a plus.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.