Why join us?

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Programme Manager.

The GPB COO - Wealth Personal Banking provides support and services to business stakeholders and clients on project-based requests and assignments. The job holder should be precise, detailed oriented and be able to establish a strong working relationship with IWS internal business stakeholders and clients to ensure the projects and assignments are managed with highest standards of accuracy and efficiency, as per instructions within agreed business SLA (Service Level Agreement).

What you’ll do:

Scope of Work:

Operates across a group of Agile Teams or supports S/VS Delivery Lead.Coordinating delivery across all aspects of change across subset of Agile Teams and in support of Delivery Lead.

Product ownership:

Support POs (Programme Operation) to understand impact of changes in backlog prioritization on delivery plan.

Delivery Management:

Responsible for delivery of defined backlog (usually across several Agile Teams) or VS (in support of Delivery Lead) delivery.Identify and manage delivery risks across a subset of Agile Teams/ SVS de.Responsible for coordinatingChange Implementation activities, engaging with Market Activation for digital channel changes, to ensurecompletion of impact assessments (customers, colleagues, back end, operations); Go to Market planning,internal external comms, training, operational readiness, management ofpilot, migration and customer launch, GNG governance,hyper caresupport, BAUhandover.Responsible for coordinating flow to work functions, e.g. Legal, Marketing, Compliance, 2nd/3rd LOD (Line of Defense) as related to scope of backlog and delivery.Manage / support budgeting and financial management.Support detailed business case definition and business change cost estimates.Responsible for sign-off of change management approvals (incl. Change Framework compliance, NFRs (Non financial Risk), Data Visa, Records Management, SOX).Support business vendor onboarding which enables delivery of DM’s scope.Define change delivery plan across several Agile Teams and/or SVSs with markets (e.g. market run ahead activities, Change Implementation).Support S/VS reporting, including OKR tracking and management, QBR.Identify and manage business risks, managing approvals via RMM, GRROC etc.

Leadership Capabilities:

Navigating – understanding and translating Change Delivery objectives and aligning directions accordingly.Aspiring – being ambitious about providing the highest standards of delivery.Driving – setting stretching goals for self and teams and delivering them with courage and tenacity.Mobilizing – authentically engaging with team, colleagues and business partners to deliver at pace.Sustaining – making considered decisions that protect and enhance HSBC values, reputation and business.