Program Specialist - Adult Protective Services Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5038267) Apply  Program Specialist - Adult Protective Services Salary $155,012.00 - $248,066.00 Annually Location Denver, CO Job Type Full Time Job Number IHA 05410 08/08/2025 Department Colorado Department of Human Services Division OAADS - Aging and Adult Services Opening Date 08/14/2025 Closing Date 8/25/2025 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 1575 Sherman St. Denver, CO 80203 FLSA Status Exempt; position is not eligible for overtime compensation. Department Contact Information joel.drahos@state.co.us How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information This position is open to current Colorado residents only. Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) The Division of Aging and Adult Protective Services (AAPS) is one of four Divisions within the Office of Adult, Aging and Disability Services. The Division exists to provide state leadership and supervision for all services (state, county, local, non- profit, etc.) in the administration and coordination of services to older adults and at-risk adults, to include oversight of all 64 county departments of social/human services in the administration of Adult Protective Services (APS) programs as well as the 16 Area Agencies on Aging (AAA) in the administration of programs and services funded by the Older Americans Act (OAA) and State Funding for Senior Services (SFSS). The Division consists of the following management units that report to the Division Director: State Unit on Aging (SUA), Adult Protective Services, and within the CAPS Check Unit (CCU), and APS Policy Unit Data, Fiscal and Program Accountability functions are included in both units. Description of Job Hybrid workplace - Wednesdays and Thursdays in person reporting to 1575 Sherman St. Please note: These working arrangements are subject to change. The Social Services Specialist III is a program specialist for the APS (Adult Protective Services) program. As a program specialist, this position: 1) participates in coordination, development, and provision of training and written instructions materials to county APS staff, other professional agencies, and community groups; 2) provides technical assistance and consultation to county staff; 3) monitors program requirement compliance; 4) recommends and writes, legislative, rule, policy, and other types of changes and provides analysis of same; and 5) participates on external task forces, committees, or workgroups. Additionally, as a Social Services Specialist III, you can expect to: + Respond to questions and requests from county staff and community professionals related to program processes and implementation + Provides technical assistance and consultation on complex issues related to adult protection Establish standards for prompt reply to county personnel and develop tools to measure effectiveness Analyze the nature of questions and requests from county staff and others to assist with the development of communications, the development of training curricula, the identification of issues to refer to management, and the documentation of trends and patterns + Assignment to counties and develop specific technical assistance and consultation strategies for each assigned county + Monitor county program compliance with APS statutory and regulatory requirements as it relates to quality casework; provides assistance to county APS staff to ensure improved casework + Conducts program assessments and evaluations, and recommends actions to address issues, up to and including corrective action + Determines statewide needs for APS caseworker training, develops and delivers training in various mediums, including training for county APS staff and other professional groups and community stakeholders working with at-risk adults. Participates in the evaluation of training through evaluation tools or surveys and revises the curriculum as needed. Provide training and technical assistance in the development and maintenance of statutorily required APS multidisciplinary teams. Training may require intra-state travel + May assist with the coordination of contracts with training sites to which the Department will be fiscally and legally responsible + Implement processes related to holding training events, and provide input in training design and delivery. This position creates and updates training curriculum at the direction of leadership and the training specialist and provides input into curriculum developed by others to assist with continuous quality improvement of training offerings Participate in external task forces, committees, or work groups to exchange information about program directives, develop inter-program protocols, obtain input on policy and legislative issues, and promote public awareness and outreach to address concerns facing at-risk adults and vulnerable seniors + Other duties as assigned Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Special Qualifications: + Requires at least two years’ experience working with at-risk adults as a case manager, APS caseworker, or other closely related position. + At least two years’ experience working with a complex data system. Experience Only: + Six (6) years of relevant experience in Human services, social services, casework, investigations, social work, psychology, gerontology or other aging related topics, public administration, governmental or nonprofit program management, training or curriculum development, policy making, health or healthcare administration, management/leadership of any of these or similar human services-related industries. OR Education and Experience: + A combination of related education and/or relevant experience in Human services, psychology, social services, aging or gerontology, social work, public administration, health administration, general studies, or similar. equal to six (6) years. Preferred Qualifications + Experience in the Colorado APS program, other Adult Protective Services Programs, and/or other similar government-regulated work. + Experience in curriculum development and delivery utilizing multiple training modalities. + Experience and proficiency with technology such as Google Workspace (including Google Forms, Sheets, and Docs), Microsoft Office Tools, Zoom, and Salesforce or other electronic case management systems. + Excellent verbal and written communication skills, including the ability to convey complex information clearly. + Excellent time management skills and attention to detail. + Experience interpreting regulations, statute, and policies + Experience with public engagement, including coordinating with multiple entities to achieve goals Conditions of Employment + ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license) + Travel: Position must be able to travel in and out of state utilizing their own or state vehicle + Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS. + Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS. Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. Supplemental Information How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply) Need help with your application? Click here. The Assessment Process (https://cdhs.colorado.gov/information-for-job-applicants#assessment-process) For additional recruiting questions, please contact joel.drahos@state.co.us About Us: If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer: + Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans + Medical and dental health plans + Employer supplemented Health Savings Account + Paid life insurance + Short- and long-term disability coverage + 11 paid holidays per year plus vacation and sick leave + BenefitHub state employee discount program + Employee Wellness program (https://coloradostateofhealth.com/) + Excellent work-life programs, such as flexible schedules, training and more + Remote work arrangements for eligible positions *Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs . Our Values: We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans . Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement. We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado. Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public. We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy. Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans. We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. ADA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791. ~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)   The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links. + This information is available to me and I have read this information. + I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.) 02 Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application. + Yes + No 03 If you are a current or former State of Colorado employee, please list your employee number (starts with 997…). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position. 04 Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. 05 If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience). 06 As applicable, please describe how your professional experience and background meet each of the Preferred Qualifications listed on this job posting. *Please Note: Applicants are not required to possess the preferred qualifications, but preference will be given to candidates based on how many of the preferred qualifications they demonstrate via this application. Responses should contain enough information and specific examples to demonstrate that you meet the preferred qualifications you have described. 07 Please describe your experience providing technical assistance and consultation regarding program policies and practices. Include the position(s) you held and audiences involved, and how long or how frequently you have done this type of work 08 Please provide an example of excellent customer service you have provided or successful collaborative professional partnerships you have developed or have been involved in. What did you do to contribute to the success of the relationship? 09 In an effort to support your needs for compensation, please list your starting salary expectations. PLEASE NOTE: "Negotiable" or responses with no range given may affect your status in the selection process. 10 I acknowledge that this position is a hybrid work position that requires two assigned, in-office days per week. The office location for this position is 1575 Sherman Street, Denver, CO. + Yes + No Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email