**Job Description** **Harborview Medical Center, Professional Development & Nursing Excellence** has an outstanding opportunity for a **PROGRAM OPERATIONS SPECIALIST** 100% FTE Hybrid (3 days of telework) **DEPARTMENT DESCRIPTION** The Professional Development & Nursing Excellence department supports over 2000 nursing staff and an additional 500 plus nursing students at all levels **POSITION HIGHLIGHTS** The Program Operations Specialist brings expertise and knowledge in operational processes to facilitate nursing education required at Harborview Medical Center. This program encompasses the coordination of multiple orientation programs, 50+ specialized courses and classes, a multitude of in-services, working with 41 educators to serve over 2,000 nurses. **PRIMARY JOB RESPONSIBILITIES** + Prepare, modify and update inpatient educational materials + Monitor program financial analysis and make recommendations as appropriate + Reporting of inpatient education class statistics to both educators and management + Oversight of complex educational software programs + Providing information and advice to staff, instructors, and students regarding the inpatient education program and Outreach Program + Teams with educators/clinicians in order to advance the inpatient education program + Recommends, improves or creates new processes to support collection of information or enhancements of database structures + Plans and implements educational offerings designed to enhance staff leadership and operational decision making + Assists managers and staff in identifying and meeting their ongoing educational goals + Utilizes theories of adult education and interactive learning in formal and informal trainings + Recommends and assists with implementation, as appropriate, solutions for resolving procedural system causes for incidents/risks + Participates in QA/QI activities of the office through the participation in committees, implementation of process improvement initiatives and contribution of suggestions for improvement in patient care delivery **REQUIREMENTS:** + Bachelor's degree in healthcare, decision support, information systems, business, human resources or finance and/or 2-3 years’ experience in related and/or relevant healthcare environment + Proven technical skills, including specific knowledge of project management, and experience with a major hospital information system are required + Equivalent experience may substitute for degree requirement **ABOUT HARBORVIEW MEDICAL CENTER** As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. Challenge. Collaboration. Compassion. (https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center) Become part of our team. Join our mission to make life healthier for everyone in our community **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $61,728.00 annual **Pay Range Maximum:** $92,280.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is proud to be an affirmative action and equal opportunity employer (https://hr.uw.edu/eoaa/) . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.