Job Description The Program Manager 2 is part of the Corporate HR Business Partner team and coordinates, plans and executes initiatives and programs across the corporate HR Team, with a focus on the Technology organization. This role is responsible for aligning HR work across the corporate HR team into a cohesive, actionable roadmap and calendar, along with owning several HR Programs, to ensure the Corporate HRBP team can effectively deliver and support the business. This is based in Seattle, WA, with four (4) in-office days per week at Nordstrom’s corporate office. The role reports to the Sr. Director, HR Technology with a dotted reporting line into the VP, HRBP Corporate Teams A day in the life… + Prepare People Dashboards for client groups, including key HR metrics. Partner with HR Directors and COE teams to validate explanations for trends and outliers. Work with Finance team to enhance insight into Labor Cost. + Own coordination of the annual Pay & Performance process across the Corporate HR Business Partner team, including preparation of Pay & Performance calibration sessions and reviews with leaders of the Executive Team. Provide support to the entire Corporate HRBP team by creating presentation templates and data analyses. Support training across the client groups. + Manage the Voice of the Employee (Employee Survey) program across the Corporate HR Business Partner team. Create read outs for Senior Leaders and support preparation of decks across all client groups. Provide analysis for all client groups as needed. Monitor set up and follow-through of action plans. + Manage Talent programs for all client groups including Talent Calibrations and Talent Review. Manage Talent Review calendar for Corporate teams. Prepare Talent Review calibration sessions and read outs for Executive Team leaders. Support HR Business Partners by providing presentation templates and centralized analyses. + Own the semi-annual Tech Promotion process. Manage the process end-to-end in partnership with HR Business Partners. Provide communications plan. Create required materials and monitor submissions. Prepare reviews of submissions for leaders. Complete data updates in HR system. + Drive Hybrid Compliance across client groups by reviewing monthly reporting. Follow up on outliers. + Support HR priorities and Corporate HRBP People Plan activities. Monitor progress against goals. + Support Performance Management activities as needed, with a focus on the Tech organization. + Own Team Sharepoint as centralized data repository and resource. + Create and maintain a team calendar to anticipate resource requirements and due dates across HR and the client groups. Drive effectiveness of Team meetings through alignment with team calendar. + Co-own team development activities such as Team Offsite and training initiatives. You own this if you have… + 5+ years of combined HR / project / program management experience + Experience in partnering with business leaders to drive people outcomes + Proven expertise in program management and business operations within a complex organization + Expertise in delivering integrated solutions + Skilled in organizational design and leading change management for large-scale implementations. + Clear and effective verbal and written communication skills, with the ability to synthesize complex information into clear, actionable plans at the appropriate level of detail based on the audience + Outstanding prioritization and time management skills + Strong analytical and data interpretation skills with an ability to apply insights to influence decisions + Strong proficiency in Microsoft Office suite (e.g. Outlook, Excel, Word, PowerPoint, etc.) + Ability to leverage AI tools to reduce manual work, optimize processes and improve work product Location: Selected candidate must be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $92,000.00 - $155,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!