Program Manager III, Selling Partner Experience Governance (SPXG)
Amazon.com
We are seeking an innovative, entrepreneurial Program Manager to lead design and implementation of international expansion infrastructure for Selling Partner Experience. In this role, you will partner with internal teams to deliver and interpret metrics that improve the Global experience of our 2M Selling partners worldwide. You'll lead the worldwide roll out to enable seamless international expansion for Sellers across Amazon's worldwide stores. Collective work across the program addresses key Seller pain points, transforming a historically fragmented, complex process into a cohesive global selling experience for Sellers while delivering broader selection and better value for customers.
Your expertise in program management and data analysis will be crucial as you work across teams to define and measure global success for all Amazon-built Seller experiences. This position requires someone who can think strategically, execute with precision, and build strong partnerships across the organization to drive improvements that make a real difference for our global Selling partners.
The successful candidate will be a motivated self-starter that can work in a fast-paced, data-driven environment; have great bias for action; be deeply customer-centric; along with the ability to have a little bit of fun.
Key job responsibilities
• Partner with our cross-functional stakeholders to deliver across multiple workstreams
• Define, measure, and interpret metrics that evaluate Selling partner experiences across these workstreams
• Partner with internal teams to identify and implement program strategies to address opportunities for improvement in Seller applications.
• Contribute to cross-org XBR (WBR, MBR, QBR) reporting to showcase progress, risks and opportunities.
• Build and maintain strong relationships with partner teams through effective communication strategies, ensuring alignment on goals and driving consensus on implementation priorities.
A day in the life
Your day begins with reviewing key metrics dashboards to understand the current state of Seller experiences across various applications. You'll analyze trends and identify potential areas for improvement. Throughout the day, you'll meet with partner teams who own different Seller applications to discuss findings, and progress towards launch goals. You might spend time evaluating Seller applications directly, gathering insights that data alone doesn't reveal, and documenting recommendations for enhancing the experience.
About the team
The Selling Partner Experience Global by Design Team works with partner teams to execute on global expansion opportunities for all Amazon-built experiences for our 2 million Selling partners worldwide. We interpret qualitative and quantitative data to identify areas of opportunity and collaborate with partner teams to implement changes that improve the Seller experience. Our team plays a critical role in ensuring Amazon remains the platform of choice for Sellers by continuously enhancing their ability to succeed.
Your expertise in program management and data analysis will be crucial as you work across teams to define and measure global success for all Amazon-built Seller experiences. This position requires someone who can think strategically, execute with precision, and build strong partnerships across the organization to drive improvements that make a real difference for our global Selling partners.
The successful candidate will be a motivated self-starter that can work in a fast-paced, data-driven environment; have great bias for action; be deeply customer-centric; along with the ability to have a little bit of fun.
Key job responsibilities
• Partner with our cross-functional stakeholders to deliver across multiple workstreams
• Define, measure, and interpret metrics that evaluate Selling partner experiences across these workstreams
• Partner with internal teams to identify and implement program strategies to address opportunities for improvement in Seller applications.
• Contribute to cross-org XBR (WBR, MBR, QBR) reporting to showcase progress, risks and opportunities.
• Build and maintain strong relationships with partner teams through effective communication strategies, ensuring alignment on goals and driving consensus on implementation priorities.
A day in the life
Your day begins with reviewing key metrics dashboards to understand the current state of Seller experiences across various applications. You'll analyze trends and identify potential areas for improvement. Throughout the day, you'll meet with partner teams who own different Seller applications to discuss findings, and progress towards launch goals. You might spend time evaluating Seller applications directly, gathering insights that data alone doesn't reveal, and documenting recommendations for enhancing the experience.
About the team
The Selling Partner Experience Global by Design Team works with partner teams to execute on global expansion opportunities for all Amazon-built experiences for our 2 million Selling partners worldwide. We interpret qualitative and quantitative data to identify areas of opportunity and collaborate with partner teams to implement changes that improve the Seller experience. Our team plays a critical role in ensuring Amazon remains the platform of choice for Sellers by continuously enhancing their ability to succeed.
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