About the Role

As a Program Manager II, you will manage the lifecycle of important programs. Program managers are core to the delivery of our work and are expected to identify issues, suggest and guide solutions, and help negotiate scope or timelines to improve the work. You will orchestrate this by working with partners and software development teams in different ways, from developing a delivery plan, identifying initiative milestones, managing cross-team dependencies, and establishing operating models for programs. You will report to a Senior Program Manager or Director of Program Management.

Responsibilities: Initiative Leadership - Work with your partners to guide multiple types of software development programs from creation through completion. Identify issues between competing interests to create understanding on priority, scope and realistic timelines. Collaboration - Guide the teams and important partners to navigate challenges on the road to delivery. Influence teams through servant-leadership. Visibility - Ensure shared understanding of initiative goals and success criteria across the entirety of teams/partners involved in the program. Communicate and guide a free flow of information with and among partners on all matters. Transparency - Track and communicate initiative status, risks, and emergent issues. Organize complicated information so that it is accessible to varying partners and can be kept current with minimal overhead. Communication - Communicate complex technical information to non-technical audiences and tailor messaging for multiple partners. Impediment Removal - Seek out, track and escalate impediments to the teams' throughput and barriers to program completion. Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world. Basic Qualifications: 5+ years experience in program management 3+ years experience in running digital/software development programs Experience communicating strategies, goals, and program status to on-the-ground teams, all partners and senior leadership Experience with software development practices and knowledge of Jira, Google Workspace, and other project management tools

REQ-018705