Amazon’s Reliability and Maintenance Engineering Global Talent Development (RME GTD) team is seeking an experienced Program Manager to lead technical learning initiatives. The ideal candidate will develop and implement our content strategy, ensure curriculum quality, and create instructional materials. In this role, you will engage across MSP, Robotics, and other centralized teams to drive the vision for an accurate technical learning catalog for the equipment that RME is responsible to maintain for a global audience. This role calls for an individual who is technically proficient on equipment with the ability to gain credibility with RME site leaders and key stakeholders at various levels of the organization. Role requires up to 50% travel.

Key job responsibilities
• Oversee development of comprehensive education framework including creation of large learning curriculums designed for advanced maintenance and troubleshooting skills that encompass guided instruction and assessment through hands on proficiency.
• Own and manage program-level communications for new and existing training content developed through the Asset Release Process, ensuring timely updates and clear information flow to stakeholders.
• Collaborate with program managers to align on priorities, secure resources, define scope, and drive the timely delivery of technical training programs.
• Partner with SMEs, external vendors, and internal teams to design, implement, and assess technical learning initiatives; ensure training materials are technically accurate, actionable, and aligned with operational needs.
• Evaluate training content for accuracy, gather missing information, and ensure readiness for final instructional approval to support technician maintenance and troubleshooting.
• Promote efficiency and consistency by improving program standard work and implementing process improvements across training development workflows.
• Assess OEM training content to determine applicability and alignment with internal technical learning curricula.
• Use metrics and feedback to refine and maintain technical curricula, applying process improvement methodologies to schedule updates and ensure content relevance.
• Drive program design from the voice of the customer, ensuring learning outcomes meet technician needs and operational goals.
• Proactively resolve blockers, make timely decisions, and escalate issues as needed to maintain program momentum and delivery timelines.
• Evaluate technician skill acquisition and knowledge retention post-training to inform curriculum adjustments and validate learning methodologies.


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!


About the team
The Amazon Reliability and Maintenance Engineering team maintains and optimizes technologies ranging from large, modern, purpose-built warehouses utilizing robotics and high-volume conveyance all the way through the value chain to small, high speed warehouses placed as close to our customers as possible. We maintain and optimize technologies in the Global Customer Fulfillment, Sort Center/Air, and Delivery Network. Come join us today on the Amazon Reliability and Maintenance Engineering Learning team!