Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations

Discover Impactful Work:

Provides tactical support for client-facing projects. Oversees and coordinates the receipt, log-in, and workflow management of samples and standards to support laboratory analysis. Monitors project progress for both client-facing and internal projects, ensuring timely project progress through effective communication and status updates. Manages client interactions related to sample and standard processes. Supports the client relationship manager (Program Manager III or above) by providing day-to-day progress updates, managing timelines, and identifying and escalating potential risks to ensure the successful completion of projects.

A day in the Life:Provides oversight and coordination of study initiation.Understands protocol language and translates to internal systems and processes.Prepares for and facilitates internal meetings; attends external meetingsActs as the primary coordinator for the receipt and log-in of samples and standardsManages shipment requestsManages sample and standard workflows, including check-outs, shipping, relog and disposal activities to support laboratory analysisTracks project progress, within assigned client team and associated support teams, provides status updatesInitiates project set up processManages reagent documents for client and team, including Certificates of Analysis (CofAs) and Safety Data Sheets (SDSs)Coordinates and tracks the completion of internal lab-based projects, including facility audits and incident reportsManages client communication related to sample and standard processesSupports the client relationship manager with daily progress updates to ensure project completionManages timelines; identifies and escalates risks as necessaryAttends internal meetingsKeys to Success:EducationBachelor's degree or equivalent and relevant formal academic / vocational qualificationExperiencePrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0+ years) or equivalent combination of education, training, & experience.

Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

Knowledge, Skills, AbilitiesExcellent organizational skills with the ability to adapt and adjust to changing priorities while maintaining focus, composure and productivityAbility to manage multiple assignments with challenging/conflicting deadlinesProficient in Microsoft suite applications (eg: Word, Excel, PowerBI, PowerPoint, Teams, Sharepoint)Strong attention to detail and problem-solving skillsEffective written and verbal communication skillsDemonstrated experience in identification and resolution of conflicts in a professional environmentAbility to maintain a high degree of confidentiality with client information and dataAbility to attain, maintain and apply a working knowledge of applicable procedural documentsDemonstrated positive attitude, enthusiasm toward work, and the ability to work well with othersDemonstrated ability to receive and apply constructive feedbackWork Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.Able to work upright and stationary for typical working hours.Ability to use and learn standard office equipment and technology with proficiency.Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.May require travel. (Recruiter will provide more details.)Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!