At Amazon, we obsess over our customers and maintaining their trust. We are seeking an exceptional Program Manager, to join the Amazon Stores Security Team (StoresSec). This role will support operational initiatives within StoresSec Business Operations.

Key job responsibilities
Program Management & Operational Support: The role will focus on executing and maintaining operational programs and processes within StoresSec Business Operations. The Program Manager will support process improvement initiatives by gathering data, analyzing current state processes, and implementing approved solutions. They will assist in tracking and managing cross-functional dependencies and deliverables while maintaining documentation and reporting mechanisms for operational programs.

Business Operations Support: Working closely with the Business Operations Manager, this role will partner in developing and delivering organizational communications and mechanisms. The Program Manager will assist in coordinating and facilitating team meetings and operational reviews, while helping maintain and organize team documentation and knowledge management systems. They will support the development and execution of business operations engagement initiatives and be responsible for tracking and reporting on key operational metrics and program outcomes.

Stakeholder Engagement: The Program Manager will build and maintain effective working relationships with cross-functional partners and support stakeholder communications and information sharing mechanisms. They will assist in coordinating cross-team initiatives and projects, help identify and escalate operational challenges and blockers, and participate in cross-functional meetings to represent Business Operations initiatives.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.