Program Manager

 

Role Overview

Responsible for overseeing the successful completion of complex projects, ensuring that they are delivered on time, within budget, and to the satisfaction of stakeholders. You will need to have a strong technical background and be able to manage multiple projects simultaneously while collaborating with cross-functional teams located in various countries.

 

Key Duties/Tasks

Program planning and coordination

Lead the planning, execution, monitoring, and closing of multiple projects simultaneously, adhering to project management best practices and industry standards. Manage project budgets, resources, and timelines, ensuring that projects are delivered on time, within budget, and to the expected quality standards. Identify and manage project risks and issues, implementing mitigation plans as needed.

 

Program reporting & Communication

Develop and maintain project plans, status reports, risk assessments, and other project documentation. Communicate project status and progress to stakeholders, including senior management, clients, and team members.

 

Business Readiness & Stakeholder Management

Experience in business readiness tasks, such as developing training plans, user adoption strategies, and change impact assessments. Knowledge of change management methodologies, such as Prosci or Kotter's 8-step model, and ability to apply these methodologies to manage change effectively. Proven ability to communicate effectively with stakeholders at all levels of the organization, including senior management, project sponsors, and end-users.

 

Performance Measures

Successful program and project delivery. Appreciation form project stakeholders for professional values. Proactivity by avoiding late project failure warnings. Bringing skills to improve the PMO as central of excellence for project management.

 

Qualifications

Experience

+5 years of related project & program management experience within the software solution delivery, asset management, HR or financial services industry. Applied experience leading multi-function projects through all phases of delivery. Experience designing and delivering presentations and training to diverse audiences, including senior management, technical and non-technical personnel, and clients. Change management and benefits realization in project management.

 

Education & Skills

University degree or equivalent in education or experience. Knowledge of Project Management methodologies (e.g., PMBOK®, CMMI®, ITIL®, Prince 2® Agile, SDLC, RUP®, ...). Able to strategically manage several concurrent projects and be able to quickly respond to shifting priorities. Excellent communication skills in at least English language. Additional languages are pluses. Post-Grad degree/s in business management is a plus.

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