Job Description The Program Manager will work closely with the AVP for Ambulatory Patient Access and other clinical leadership to drive enterprise-wide process improvement initiatives around patient access and scheduling. The Program Manager will be responsible for interpreting and analyzing data pulled from Epic Cadence to identify workflow inefficiencies and opportunities to improve the scheduling process across the organization. The current initiatives in flight are focused around 8 complex care specialties, with the expectation of eventually duplicating successes for those departments across all 32 services lines at the hospital. The Program Manager will regularly run meetings and present findings to administrative and clinical leadership -- strong written and verbal communication skills and proficiency with the Microsoft Office suite are required. This is a contract-to-hire role with the expectation of converting to a permanent resource after 6 months of employment. This is a fully remote role for candidates willing to work PST hours. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 2+ years of experience with project/program management in a healthcare environment Experience with projects that improve patient access in an ambulatory setting Bachelor's Degree Proficient with Microsoft Office Suite Experience interpreting and analyzing data to make process improvement recommendations Experience with interpreting EHR data Experience in a large academic healthcare organization Experienced working within a matrixed leadership structure Experience working with ambulatory complex care teams Experience with Epic Cadence module null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.