About the Role:
Our client, a global leader in the technology and operations space, is looking for a highly skilled and experienced Senior Program Manager to lead strategic initiatives that impact multiple business units. This is a high-visibility role, responsible for driving complex programs from concept to execution across cross-functional teams.
You will bring structure to ambiguity, manage stakeholder alignment, mitigate risks, and ensure timely delivery of critical projects. The ideal candidate is data-driven, solutions-oriented, and thrives in fast-paced environments where business needs evolve rapidly.
Key Responsibilities:
Lead and manage large, complex programs across multiple teams and departments
Translate business goals into executable project plans with clear milestones
Analyze fragmented datasets to derive actionable insights and inform strategy
Identify root causes of inefficiencies and lead process improvement initiatives
Define and track KPIs to measure project success and operational health
Proactively identify risks and escalate with contingency plans
Communicate project updates, risks, and recommendations to senior stakeholders
Collaborate with cross-functional teams (product, tech, operations, finance, etc.) to drive alignment and execution
Author effective business documents and program reviews for leadership
Basic Qualifications:
Minimum 5 years of experience in program or project management
Strong background in data analysis and performance metrics
Proven ability to lead end-to-end program delivery and influence senior stakeholders
Preferred Qualifications:
2+ years of experience in process excellence or operational transformation
MBA or Master’s in Business, Operations, or a related field
Experience working in high-scale environments such as e-commerce, logistics, or enterprise technology
Note: This position is with a globally recognized organization. The employer name and project details will be shared with shortlisted candidates post-initial screening to maintain confidentiality.