DEERFIELD, IL 60015, USA
25 days ago
Program Manager
Job Summary

Responsible for the management of retail roll out projects or programs for assigned Region or business.  Responsibilities will include developing teams, identifying risks and issues, and reporting on status to department leadership and other stakeholders.  Role will be responsible for all aspects of designated projects or programs, including control of scope, end to end schedule and budget.  Also responsible for directing actions of external consultants conducting support of programs at the store level.
 
Job ResponsibilitiesLeads either multi-location store retail projects or programs, such as fixture installations, content additions, and site upgrades – or – leads similarly scoped systems and software related projects.  Understands implications of choices and is able to guide clients to the best solution for their situationManages communications to ensure all key stakeholders are kept connected to project or program status, issues, risks and program needsCommunicates effectively with clients to identify needs and evaluate alternative business solutions and strategiesDefines ways to increase customer satisfaction and deepen client relationshipsIs the key person responsible for communication on project or program health to ownersCoordinates internal and external stakeholders project or program plan including its development, execution, quality control, and lessons learned activitiesReviews high-level deliverables across program/project management function and ensures project work plans are appropriate to meet changing needs and requirementsHires and manages external general contractors and fixture installation vendorsDevelops, implements, and maintains sound project administration practices/procedures to minimize customer and business impact during workMaintains safe and high-quality construction practices and looks for and implements continuous improvement practices for future projects or programsManages project or program budgets and financialsEnsures resources/budgets are available to meet stakeholder needs for planned projects and holds team members accountable for individual team budgetsDelivers project or project close outs in a timely fashionEnsures exposure to risk is minimized on all projects or programsLeads the program team to effectively manage changes with the execution teamDevelops, implements, reviews, oversees and ensures methodology and project standardsEnsures project managers are utilizing communication tools, such as online project management, to keep stakeholders up to date, and provide visibility to program healthAssist in the development of tracking tools necessary to meet the changing needs of the programsDirects the activities of internal and external project managers executing programs at in the fieldOversees multiple external consultants working on client engagements within areaEnsures team members are well informed, at all times, of changes and newsworthy events within companyEffectively communicates relevant practice information to superiorsHandles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individualAbout Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com.

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