The Quality Program Manager works with SQMs and external stakeholders (Operations Program Management, Factory Material Quality Management, Global commodity Management, Device Quality Management and Quality Engineering Management) teams to ensure that PDP and Supplier Management activities/deliverables are compliant with established procedures and standards.
This role will also use mechanisms to improve the capabilities of our current supplier management systems to meet our customers’ needs and drive continuous improvements.

Key job responsibilities
As Quality Program Manager, you will engage with all SQM team and other experienced cross-functional staff to ensure the efficiency of PDPs and Supplier Quality Management activities are effective, efficient and meeting business needs. You need to be responsive, flexible and able to succeed within an open collaborative peer environment. You will oversee the overall execution of supplier quality activities for the program management life cycle.
• Working across the SQM team and partnering with other cross functional teams to drive improvement in the supplier quality management system. This may include identifying pain points, developing KPIs, facilitating process improvement activities, and supporting other business needs.
• Manage quality business reviews with leadership team, including program deliverables, supplier roadmap, technical initiatives, cost saving & sustainability efforts and strategy planning etc. Coordinate, draft, and lead program quality and supplier quality reporting to leadership team and key stakeholders. Support data collection and presentations for business reviews (QBR etc.).
• Manage SQM OP planning and budget allocation to support team development, resource planning & allocation etc.
• Driving process standardization and adoption across the Supply Chain, including planning, initiating and managing process changes.
• Optimize supplier quality mechanisms for supplier performance improvement and meeting quality and production goals.
• Manage supplier quality metrics and performance by ensuring necessary reviews and actions are in-place, leading meetings and projects as needed globally.
• Faciltate SQM internal/external training program to improve overall LL & Knowledge sharing, SQM skillsets and knowledge pool to support business growth.
• Facilitate SQM team’s culture development and foster a best-place-to-work.