Description Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. We are seeking an entrepreneurial, results-oriented Operations Associate to join a global team that leads innovation within the Shipping and Region services. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. In this role you will deliver multiple projects spanning across Amazons marketplaces to launch new delivery capabilities to improve customer ordering experience. You will directly work with program and tech teams to develop scalable, long-term solutions which will have a significant impact on Amazons customer and the respective business teams. You will also partner with product management teams to identify simplified solutions for long term delivery features and programs thus enabling our organization to scale with Amazons growth. Our teams vision is is to exponentially simplify the ability for Amazon businesses and its partners to build regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience, from product discovery to purchase, based on their location, program eligibility, and delivery options. If you have a passion for speed and innovation, for tackling ambiguous problems to offer the best features for our customers, we need you! Key job responsibilities - Understand the business requirements and use available data to identify the appropriate solution for projects - Bridge the gap between business expansion and technical capabilities to offer quick ideas to solve problems - Maintain business continuity by leveraging SOPs to support new business requirements - Identify simplification opportunities to improve team productivity and fix process gaps - Engaging with Stakeholders to communicate and influence decisions through data Basic Qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.