Rapid and Rural Logistics is looking for a Program Manager role with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub-same day program through partnership with Maintenance, Design, and Innovation Engineering team to integrate key material handling equipment to expand network coverage. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

This role will be located in Nashville or Bellevue.



Key job responsibilities
Key Job Responsibilities

* Manage high visibility automation programs quality, capacity, and future design innovations to continue to scale the SSD network
* Work cross functionally with Reliability Maintenance, Design, and Innovation Engineering teams to deliver high complexity solutions
* Execution of key deliverable timelines for Engineering programs, and meeting specific operational goals aligned with stakeholders
* Dive Deep into dashboards, automation logs, and resources that provide insight to next steps and problem solving
* Driving weekly quality and capacity performance of Material Handling Equipment (MHE) in the network, partnering with operations teams to meet customer promise and cost goals



A day in the life
A Program Manager on the SSD Ops Integration team will have flexibility in how their day looks based on program actions, launch date, implementation pilots and testing, and execution during peak periods for Amazon including Prime Day, Black Friday, and Cyber Monday, as well as the overall holiday season. Some days will focus on execution of program structure and deep dive, others heavier in meetings and cross collaboration with stakeholders. There is expected travel for the role, but will be cyclical based on program goals and key execution dates.

About the team
The SSD Ops Integration team is a diverse group of managers from various backgrounds and job families all looking to achieve one goal, the Expansion and Optimization of Sub Same Day Delivery to Amazon customers. With Product, Supply Chain, Procurement Services and Project Management backgrounds, The SSD OI team delivers through solutions in partnership with Operations to scale and optimize performance real time and in future network initiatives. The team is based on both Seattle and Nashville, allowing cross collaboration with multiple business lines. While the team makes history, we have fun doing it, focusing on diversity and inclusion, cross collaboration kaizen and summit events to build out thoughtful solutions and to think big. Additional information can be provided by interviewers directly on the team.