Program Manager, Regulatory Compliance, WWGS - Facility Operations Support
Amazon.com
Amazon's Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Program Manager, Regulatory Compliance to join our Facility Operations Support team.
In this role, you will manage cross-functional programs to ensure organizational compliance with applicable regulations, standards, and internal policies. The PM will coordinate compliance initiatives across multiple teams and business units.
Key job responsibilities
Program Management:
- Manage 3-5 concurrent compliance programs from initiation through completion.
- Develop project plans with defined milestones, dependencies, and resource requirements.
- Track program status using quantitative metrics and report progress to stakeholders.
- Identify and document program risks; implement mitigation strategies.
- Coordinate activities across engineering, legal, operations, and business teams.
Regulatory Compliance:
- Monitor regulatory changes in assigned domains (e.g., data privacy, product safety, industry-specific regulations).
- Translate regulatory requirements into actionable technical and operational requirements.
- Conduct gap analyses between current state and regulatory requirements.
- Document compliance processes, controls, and evidence collection methods.
- Coordinate internal and external audits; track remediation of findings.
Stakeholder Management:
- Facilitate working sessions with technical teams, legal counsel, and business owners.
- Communicate program status, blockers, and decisions to director-level stakeholders.
- Collect and synthesize input from subject matter experts across the organization.
- Manage relationships with external auditors and regulatory bodies.
Process Improvement:
- Identify inefficiencies in compliance workflows and implement improvements.
- Create and maintain standard operating procedures for compliance activities.
- Develop templates, tools, and frameworks to scale compliance operations.
- Establish metrics to measure compliance program effectiveness.
About the team
The Facilities Operations Team works to balance two priorities. First, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. We also ensure our facilities maintain regulatory compliance related to our building systems, hazardous materials, energy usage, permits and permits/licensing related to these systems. Second, we need to deliver this level of service while minimizing cost and maintaining compliance. These priorities form the foundation of our mission.
In this role, you will manage cross-functional programs to ensure organizational compliance with applicable regulations, standards, and internal policies. The PM will coordinate compliance initiatives across multiple teams and business units.
Key job responsibilities
Program Management:
- Manage 3-5 concurrent compliance programs from initiation through completion.
- Develop project plans with defined milestones, dependencies, and resource requirements.
- Track program status using quantitative metrics and report progress to stakeholders.
- Identify and document program risks; implement mitigation strategies.
- Coordinate activities across engineering, legal, operations, and business teams.
Regulatory Compliance:
- Monitor regulatory changes in assigned domains (e.g., data privacy, product safety, industry-specific regulations).
- Translate regulatory requirements into actionable technical and operational requirements.
- Conduct gap analyses between current state and regulatory requirements.
- Document compliance processes, controls, and evidence collection methods.
- Coordinate internal and external audits; track remediation of findings.
Stakeholder Management:
- Facilitate working sessions with technical teams, legal counsel, and business owners.
- Communicate program status, blockers, and decisions to director-level stakeholders.
- Collect and synthesize input from subject matter experts across the organization.
- Manage relationships with external auditors and regulatory bodies.
Process Improvement:
- Identify inefficiencies in compliance workflows and implement improvements.
- Create and maintain standard operating procedures for compliance activities.
- Develop templates, tools, and frameworks to scale compliance operations.
- Establish metrics to measure compliance program effectiveness.
About the team
The Facilities Operations Team works to balance two priorities. First, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. We also ensure our facilities maintain regulatory compliance related to our building systems, hazardous materials, energy usage, permits and permits/licensing related to these systems. Second, we need to deliver this level of service while minimizing cost and maintaining compliance. These priorities form the foundation of our mission.
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