Job Requisition ID #

25WD90331

Position Overview

We are looking for a dynamic Program Manager to lead cross-functional initiatives that enhance operational excellence, platform scalability, and user-centric design. This role involves communications, KPI tracking, operations, change management, and vendor management.

The ideal candidate combines a product-oriented mindset with operational rigor and communications excellence. They will manage platform enhancements that span internal tools and stakeholder-facing interfaces, ensuring exceptional user experience, engagement, and alignment with strategic goals. The Program Manager will manage projects and programs impacting internal and external stakeholders, emphasizing clear communications, agile operations, and measurable outcomes.

The Partner Success & Services Programs team aims to scale customer success motions and best-in-class services through our extensive Partner network, leading to increased account coverage, higher retention rates, and more loyal customers.

Responsibilities

Program & Project Management: Oversee the design and execution of key operational programs across business units, develop and manage project plans and dashboards to track progress, and streamline workflows while establishing governance processes for consistency

Communications: Create communication strategies to enhance program awareness and adoption, develop tailored messaging and updates for internal audiences, and collaborate with internal communications teams to maximize impact across channels

Data & KPI Management: Establish and track KPIs to measure program success and optimize planning by maintaining infrastructure for program tracking, reporting, and collaboration

Stakeholder Engagement: Build strong cross-functional relationships to guide teams through transformations and work collaboratively

Operational Excellence: Identify process improvements, eliminate inefficiencies, and enable teams to scale effectively

Minimum Qualifications

5+ years of experience in program or project management roles, preferably in operations, communications, or tech/SaaS environments

5+ years of experience managing or building in Airtable or similar project/collaboration platforms (e.g., Smartsheet, Asana)

Proven ability to develop communication plans, manage stakeholders, and influence cross-functional teams

Experience in change management, business operations, and KPI reporting

Excellent written and verbal communication skills; ability to distill complex topics into concise messaging

Self-starter with a track record of leading programs autonomously and delivering results

Preferred Qualifications

Airtable (advanced proficiency strongly preferred)

Project management tools (e.g., Jira, Asana, Smartsheet)

Communication tools (e.g., Slack, Confluence, SharePoint)

Familiarity with Agile principles and frameworks

The Ideal Candidate

You think like a systems designer and love building scalable solutions

You're a natural communicator and thrive at connecting dots across teams and functions

You have a passion for streamlining workflows and increasing clarity through process and structure

You’re analytical and data-driven—comfortable translating metrics into actionable insights

You have a change agent mindset—you're comfortable challenging the status quo and inspiring others to adopt new ways of working

You value collaboration, clarity, and continuous improvement

#LI-DNI

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $114,700 and $185,570. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).