Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Program Manager, Oncology

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Nature and Scope

The Program Manager Oncology will oversee the planning, implementation and tracking of program deliverables and projects. They will ensure the program team successfully delivers the desired result on time and with the most efficient resources. Leadership of key client projects will be in partnership with a Senior Program Manager or Director.

What you will do

Manage oncology program deliverables on time and within scope

Ensure program objectives and KPIs are met

Participate and/or lead in day-to-day client communications and regularly scheduled client meetings

Identify risks in the program and communicate appropriately with senior management to develop risk mitigation plan

Facilitate cross functional team meetings, as needed

Work with internal stakeholders ensuring all parties understand deliverables and take accountability and ownership of those deliverables

Provide a collaborative environment for the cross functional team for issues to be discussed and resolved effectively

Participate in the development and updates required for program contracts

Provide input into the budgeting and forecasting as needed

Assist quality initiatives including input to CAPAs and audits

Attend relevant conferences to stay up to date on oncology trends and foster positive client / external stakeholder relationships.

Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.

Required Skills and Qualifications

3-5 years’ account management and/or patient support program management or management experience and/or previous pharmaceutical brand management experience or equivalent

Experience in oncology patient support program is an asset

Oncology therapeutic knowledge and expertise is an asset

An understanding of the external care community including oncologists/hematologist/cancer centers/Drug Access Navigators (DAN)

An understanding of oncology or hematology care continuum

An expert level of knowledge of reimbursement mechanisms for oncology medications in the public and private arenas

Demonstrated leadership

Outstanding organizational and time management skills

Excellence in assessment, communication, critical thinking and decision making

Ability to effectively communicate across multiple levels of the organization

Computer skills, including MS Project, Powerpoint, Excel, and Visio

Client-facing experience

University degree or equivalent industry-related experience

Bilingualism is an asset

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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