JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

General Job Description
You will join an on-account Occupancy Planning (OP) team working with one of a large technology client. As a Program Manager for OP Intelligence & Excellence, you work closely with OP team leads, country occupancy planners, and account Center of Excellence (COE) teams to:

Establish framework for innovative solutions and tool stacks that elevates the OP team’s capability and efficiency in the long run.Complete the feedback loop from inception to adoption of OP tools & productized initiatives.Act as the product owner to ensure timely adoption of new frameworks, address internal user feedback, and drive continuous improvement.Ensure data and process under our governance is compliant to set standards, and drive audit efforts to continuously monitor and improve our data quality

Your primary focus would be on data management, data structure design, data insight extraction, data harvesting, tools and solution innovation, prototyping. 

Key Responsibility
Strategic initiatives

Work with OP leads & country OPs to gather requirements, develop, and implement strategic solutions that expand / enhance OP team capability Own and manage regional tools and products from initiation, development, deployment, adoption, to iterationDrive progression of OP team initiatives to ensure timely update, completion, and feedbackCoordinate internal change process to drive effective adoption of all initiativesStay up-to-date with latest industry insights and academia researches, identify relevant content and extract tangible/actionable insights for the team

Process improvement

Clearly understand OP and partner team workflows to proactively review and identify opportunities for process improvementsDrive change management processes and ensure regular communication when implementing process improvement initiatives

Program management

Regular connect with JLL HQ and other account teams to learn innovative approaches and best practices, and help OP leads adopt selected practices for Client account implementationRegular check-in with all initiative owners and work with OP leads to highlight gaps, remove blockers, and provide supportsGovern and audit all relevant space data and OP processCollect, document, storytell OP case studies and success stories
 

Skills & Knowledge

Internal & external stakeholder managementProgram/Project/Product managementStorytelling & communicating complex ideas with clarityFunctional understanding of complex Google Sheet, SQL queries, Dashboard development & UXStrategic thinkingData architecture designUnderstanding of occupancy planning workBusiness process re-engineeringAbility to comprehend, digest, and simplify complex ideas to relevant insights
 

Mindset

Agile and flexibleCurious and open to new ideasRegional mindset and collaborativeInterested in growing in the fieldAttention to detail
 

Experience

5-7 year of relevant experienceProduct / project management experience ideally in multinational corporations and/or a regional teamReal Estate industry background, specifically occupancy planning, project management, facility management, and architecture / workplace designExperience in workplace research and strategy would be desirable
 

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.