Purpose:  At Floor & Decor, our Pro Education and Installation Services team equips pros with the training, certifications, and tools they need to grow their businesses and deliver exceptional results for customers. As Program Manager, Execution, you’ll be the orchestrator of it all—the hub that keeps education programs, vendor trainings, and service initiatives running in sync. With hundreds of moving parts and high visibility across the business, you’ll bring order, clarity, and flawless execution to programs that strengthen professional skills, deepen partnerships, and elevate the customer experience from inspiration through installation.

Minimum Eligibility Requirements:

4+ years of experience in program management, event management, training coordination, or operations—retail, construction, or professional services background is a plus.

A proven ability to orchestrate multiple moving parts—calendars, vendors, communications, logistics—while keeping everything running smoothly in a fast-paced environment

Being highly organized and detail-focused, with strong follow-through on deadlines and deliverables

A problem-solver who can troubleshoot issues quickly and proactively prevent them from recurring

A roll-up-your-sleeves mindset—comfortable jumping into the details while also keeping the big picture in view

Strong written communication skills to keep stores, vendors, and internal partners aligned and informed

Experience managing a training calendar, from scheduling to registration and attendance tracking

Event logistics expertise, from coordinating materials and venues to capturing attendance data and reporting outcomes

Comfort working cross-functionally with vendors, stores, and internal teams to keep programs on track and successful

Essential Job Functions:

Partnering with industry associations (NTCA, NWFA, FCEF) and vendors to ensure smooth execution of 150–200+ annual education events for pros and designers

Coordinating all national training events, including scheduling, registration, logistics, materials, and post-event feedback collection

Managing vendor-led training sessions to expand product knowledge and build professional skillsets across surfaces, tools, and materials, including supporting the XL slab Meal & Learn series in partnership with Marketing.

Drafting and distributing updates related to Pro Education events, Installation Services promotions, and vendor trainings through internal channels such as Get Amped and Pro emails

Creating and sending all tactical event communications, including invitations, reminders, confirmations, thank-you notes, and follow-ups

Responding to field inquiries and serving as an internal resource for program-related information and updates

Providing operational support for Installation Services, including escalations and claims coordination

Maintaining and updating Power BI dashboards and internal trackers to monitor program effectiveness and outcomes

Maintain up-to-date knowledge of emerging trends, changes, and best practices in the payment industry to ensure the company remains compliant and competitive across various payment methods

Assist in other payments related tasks and projects as needed

PHYSICAL/SENSORY    REQUIREMENTS

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

We’re An Equal Opportunity Employer

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to race, color, religion or religious creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy or childbirth), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable or any other status protected by applicable law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.  Applicants may request accommodations related to the application process by filling out an online request form at www.flooranddecor.com/accommodations or by emailing accommodations@flooranddecor.com.   Floor and Decor policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, promotion, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. 

This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

Bonus opportunities at every level

Career advancement opportunities

Relocation opportunities across the country

401k with discretionary company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.