Description Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable. Amazon's Human Rights & Social Impact program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments such as our Global Human Rights Principles (GHRP) (https://sustainability.aboutamazon.com/people/human-rights/principles) and Supply Chain Standards (SCS) (https://sustainability.aboutamazon.com/people/supply-chain) . We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business. The Human Rights and Social Impact (HRSI) team seeks a Program Manager for Central Operations. This team drives business rhythm and team-wide progress at HRSI's core. As a strategic operational leader, you will excel in planning, execution, and team development. You will own business and strategic planning while establishing and maintaining business rhythms that deliver on our mission. Working with senior leadership, you will manage business reviews, create growth opportunities for team members, and coordinate leadership activities and strategic offsites. You will drive continuous improvement initiatives, set process standards, and implement innovative AI-powered solutions to enhance team productivity. This role requires someone who enables others' success and builds organizational capability through mentorship and skill development. Key job responsibilities - Lead the annual Operating Plan and 3-Year Plan processes, as well as the Monthly and Quarterly Business Review - Identify and coach team members on QBR/MBR ownership as stretch assignments to develop their capabilities - Identify, evaluate, and drive adoption of new tools and technologies, with particular emphasis on AI-powered solutions - Support the leadership team's operational rhythm including logistics, strategic planning sessions, leadership offsites and follow-ups - Drive overall writing and AI skills improvement across the team - Own cross-HRSI content and branding requirements, strategic tooling decisions and adoption, and media assets - Set and maintain the highest standards for process adherence and operational excellence - Lead change management initiatives About the team Diverse Experiences: World Wide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 3+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience working cross functionally with tech and non-tech teams - Experience using data and metrics to determine and drive improvements - Outstanding written and verbal communication skills with ability to create executive-level documentation - Proficiency with AI tools and technologies for productivity enhancement - Proven ability to mentor, coach, and develop team members - Change management expertise with track record of successful tool and process adoption - Experience supporting senior leadership and executive teams Preferred Qualifications - 2+ years of driving process improvements experience - Experience in social impact, sustainability, or human rights organizations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco - 127,200.00 - 185,000.00 USD annually USA, NY, New York - 127,200.00 - 185,000.00 USD annually USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually