Description Fulfillment by Amazon (FBA) is looking for a Superstar Program Manager. FBA is a growing business built around Amazon’s world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. This is an opportunity for you to advance your leadership and operational skills within a highly visible and strategic program. This is a chance to work in an innovative team and carve out an ambitious growth path for this channel. The successful candidate will be a person who enjoys owning business and taking those strategic decisions while striking the delicate balance between growth , seller experience and profitability. Key job responsibilities Responsibilities: - Own medium/long term planning and forecasting activities to increase FBA adoption across Middle East and North Africa. - Build a strategy/roadmap to fuel volume growth and in the process work with multiple stakeholder teams like account management, capacity planning, sales & operations planning and product team to execute the same. - Own certain P&L Line items related to strategic investment areas and balance the costs vs growth. - May have to own certain critical programs/processes directly that are critical to seller experience - Work with cross-functional teams to surface analytics/data points necessary to improve seller satisfaction and FBA adoption. Demonstrated Abilities: - Experience using problem solving and analytical skills in a business environment - Experience gathering and analyzing large amounts of data and delivering business improvements. - The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel. - The ability to use both formal and informal influencing skills across Amazon's cross-matrix organization is critical to the success of this role. - Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done. - High attention to detail and proven ability to manage multiple, competing priorities simultaneously. Basic Qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.