At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.  

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.  We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Program Development Associate Manager builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), sales colleagues, and local implant teams to onboard and subsequently drive system utilization of ZB products.

How You'll Create Impact Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on ZB systems/productsUsing available tools/resources/materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop robotic programsDuring periodic Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goalsProvide on site support for product demonstrations and educational initiatives to build local and regional market awarenessLead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on ZB systems/productsPerform new system installations, preventative maintenance, and troubleshooting and repair for installed ZB systems/products following established processesFollow all internal communication and documentation policies (QA)Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearancesFacilitate training of new employees in the Clinical Field Associate roleAttend product trade shows, annual trainings and provide support for MedEd events as required

 

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out Proven track record of achieving strong resultsStrong interpersonal and communication skillsStrong presentation and demonstration skillsYour Background M.S/Ph.D in Neuro or Biological Science with 4+ years experience of field support, engineering, or other customer facing function with a medical device company preferred ORB.S. in Engineering with 5+ years experience of field support, engineering, or other customer facing function with a medical device company ORA minimum of 9+ years experience of field support, engineering, or other customer facing function with a medical device companyExcellent communication, organizational and customer relation skillsAbility to work without specific direction on daily activitiesAbility to determine one’s own schedule based on business needsAbility to apply technical knowledge to solve varied and complex problems, potentially ones not previously encounteredTravel Expectations

Up to 80%

 

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Physical Requirements

EOE/M/F/Vet/Disability