Position Summary: Manager of care coordinators. The Program Coordinator will ensure that all documentation is reviewed and deadlines ae met. Completes monthly reports and conducts regular quality assurance checks and conducts weekly team meetings.

Essential Accountabilities:

Supervise 1-2 teams, consisting of a Senior Care Coordinator and up to I0 Care Coordinators Review submission of all documentation in client charts (including progress notes, intake assessments, annual updates and discharge documents) for all team members, including timeliness of submission as per health home deadlines as well as for content and quality of services provided Complete monthly reports pertaining to service provision and client status for the entire team to be submitted to the Division Director Maintain caseload lists for all team members, including tracking of enrollments, closures, updating of care plans, and changes in managed care status/plan and Medicaid recertification. Ensure all changes are reported in a timely manner and submit updated caseloads to the Division Director weekly Perform regular data analysis of various documentation reports obtained through the EMR pertaining to performance and submission Assign all new cases to appropriate Care Coordinators Conduct regular quality assurance checks on client records to ensure that all information is entered and all records are kept to program, agency, health home and county standards. Conduct weekly team meetings to review and to relay information regarding program changes/updates to policy, share new resource information with team Act as a consultant for all members of the team to provide information regarding community resources, social welfare programs and other information, as needed Address client concerns and/or grievances that are not able to be resolved directly. Conduct weekly supervision with each Senior Care Coordinator to address needs and concerns/behavior issues and professional skills development Attend administrative meetings and supervision with the Division Director to discuss program issues/concerns, policy changes, relay any staff concerns and work on supervisory skills development Attend training to enhance skill levels and remain abreast of system changes (including MAPP, HARP/CORE) Participate in activities through the health home and other sources to enhance program development and to assist with developing improving systems of care coordination service delivery Complete weekly payroll, probationary and annual performance evaluations for team members Will perform any additional tasks assigned by the Division Director