PROGRAM ASSISTANT II (Cripple Creek) Division of Gaming Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5028530) Apply  PROGRAM ASSISTANT II (Cripple Creek) Division of Gaming Salary $58,872.00 - $64,908.00 Annually Location Teller County, CO Job Type Full Time Job Number TGA-00239-08.2025 Department Department of Revenue Division Enforcement - Gaming Opening Date 08/06/2025 Closing Date 8/14/2025 5:00 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 350 W Carr Ave, Cripple Creek, CO 80813, USA FLSA Status Non-Exempt; position is eligible for overtime compensation. Department Contact Information Anita McEachern - HR Analyst at anita.mceachern@state.co.us How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information This position is open only to Colorado state residents. The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video ! Description of Job Division of Gaming: Ensures that limited gaming is conducted honestly, fairly, and competitively, and is free from criminal and corrupt elements. What we do: + Processing license applications and collect fees. + Conducting background investigations of applicants. + Criminal and administrative investigations of a licensee that have been alleged to have violated statutes and regulations concerning various types of consumer/public harm. + Conducting criminal investigations into unlicensed and criminal activities within casinos. + Conducting compliance inspections. + Providing educational services to licensees and the public. A typical day of a Program Assistant II: This position conducts compliance inspections and investigations of alleged violations of Colorado Gaming Statutes, rules, and internal controls and minimum procedures to determine if administrative/disciplinary action is warranted. This position acts as an auxiliary licensing and front office administrator for the field office. The position is responsible for answering phones, transferring inquiries, processing visitors, accepting and processing applications, receiving payment for services, maintaining records, and handling customer service as well as assisting the Agent in Charge. This position will also perform duties that may not be present as assigned by the appointing authority or supervisor. Primary Duties: Administrative & Management Support + Position is responsible for the allocation of purchases made on State issued credit card/or ProCard while ensuring the procurement procedures and authorization procedures are followed. + Prepare purchase requests, purchase orders, and invoice authorization forms, sort incoming supplier invoices and payment requests, code invoices and obtain authorization for payment. They will in turn file all invoices, payments, and receipts, schedule and track building maintenance. + Prepares the Commission Room for meetings. Keep the office signage updated, clean, and laminated. Retrieved from the Post Office and distributed all mail. Coordinate all FedEx, UPS, and USPS Certified Mailings. + Assist the Agent in Charge with special project assignments and perform administrative duties for the office, including maintaining the timesheets, staff scheduling, typing correspondence, taking meeting minutes, and opening/prioritizing the mail. + Assists in personnel management activities; maintains records and coordinates orientation/training for newly hired and current staff as needed. Promptly receive and assist all people who arrive at the Gaming Office lobby, with courtesy and professionalism. Occupational Licensing + Perform licensing application processing. Scheduling appointments for applicants. + Position will perform license application processing, conduct background checks to determine the statutory and regulatory suitability of applicants for an occupational license, fingerprint applicants and ensure fingerprints meet CBI/FBI standards for classification, and data entry into the Division’s licensing database programs. + Additionally, the position will run background checks on applicants, including NCIC, CBI name check, Gentax, Experian, courts, etc, interview and consult applicants with problems that would prevent suitability in order to gain compliance with suitability requirements, suggest final recommendation of suitability for occupational licenses, talk to applicants with problems in order to gain compliance with suitability requirements, and finally recommend final determination of suitability. + Position will electronically fingerprint applicants for the criminal background check, take a photo, and print the physical license. The application will be scanned and uploaded into the licensing software system. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: H4R2XX PROGRAM ASSISTANT II (https://drive.google.com/file/d/0B4enHpLSVk4eTWxjeTRFZUdkaXc/view?usp=sharing&resourcekey=0-r4wY5\_QO7RB4jLunEk9ppw) MINIMUM QUALIFICATIONS: Experience Only: Five (5) years of relevant experience in experience performing high-level programmatic assistance to include providing general administrative support (tasks typically performed by secretaries, office clerks and/or administrative assistants), The experience must clearly demonstrate data gathering for use in descriptive analysis as well as providing programmatic support to both internal and external customers. OR Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to five (5) years NOTE:If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Special Qualifications: + Applicants must successfully pass a background investigation and a tax check prior to appointment to position in the Gaming Division. + Must possess and maintain a valid Driver's License (at the time of application). Preferred Qualifications: The preferred candidate will possess the following qualifications: + Experience interpreting and applying statutes and regulations. + Experience working in a highly regulated industry that prioritizes public safety. + Preferred applicants will possess more than the required minimum experience in professional investigative and/or compliance experience in a regulatory environment. + Experience in public sector or interacting with government organizations. + Outstanding candidates will have recent experience with: investigations involving public safety and researching databases. + Proficiency in Google Suite. + Proficient in Microsoft Word and Excel. + Experience with the MyLO and Gentax databases. + Excellent oral and written communication and interpersonal skills. + Proven success prioritizing, organizing and tracking workload. Conditions of Employment with the CDOR : Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations . Pursuant to the Universal Driving Standards Policy (https://osc.colorado.gov/sites/osc/files/documents/Universal%20Policy%20Driving%20Standards.pdf) , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: + Have an assigned State fleet vehicle + Are required to operate a vehicle as part of the position + Utilize a State fleet vehicle as a pool vehicle Minimum Qualification Screening A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed. + Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. + Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated. + List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. + Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire. + The eligible list established from this posting may be used to fill additional vacancies. Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director. As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director. Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action. For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules . Supplemental Information Equity, Diversity, and Inclusion Compliance The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply. If not applying online, submit application to: If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement. Methods of Appointment: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. Step Pay Program: Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended. 02 CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care. 03 CDOR - The salary range for this position is $58,872.00 - $64,908.00 annually. Are you still interested in this position? Marking "no" will result in removal from consideration. As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series. + Yes + No 04 This position requires a valid Colorado Driver's License. Did you list this information on the application? + Yes + No 05 Please explain in detail your clerical experience as it pertains to the duties announced. 06 I am aware that this position is located in Cripple Creek (Teller County) and is 114 miles from Downtown Denver. + Yes + No Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email