PROGRAM ASSISTANT II Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5091051) Apply  PROGRAM ASSISTANT II Salary $58,872.00 - $76,536.00 Annually Location Denver, CO Job Type Full Time Job Number IHA 04945 09/24/2025 Department Colorado Department of Human Services Division EP - Boards and Commissions Opening Date 09/26/2025 Closing Date 10/10/2025 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 1575 Sherman Street Denver, CO 80203 FLSA Status Exempt; position is not eligible for overtime compensation. Department Contact Information victoria.crocket@state.co.us How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information This position is open to current Colorado residents only. Please note: This recruitment may be used to fill multiple vacancies. Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) Opt in below to receive text message updates on CDHS recruiting events! CDHSCareers About the Unit: The staff of the Colorado Division for the Deaf, Hard of Hearing, and DeafBlind (CDDHHDB) runs multiple programs within the Communications Services for People with Disabilities (CSPD) Enterprise. The Enterprise is a business structure that is supported by the Colorado Department of Human Services (CDHS). Each member of the Division contributes to the coordination of internal and external activities that achieve the goals and objectives as set by the CSPD Enterprise. The Colorado Legislature created CDDHHDB in 2000 to fulfill the federal Americans with Disabilities Act (ADA) of 1990, 42 U.S.C. Sec. 12101, requirement to ensure equitable access for deaf, hard of hearing, and deafblind (DHHDB) people and to provide a central point of contact within the State for DHHDB individuals in need of services. The mission of the Division is to create a barrier-free Colorado. As outlined by statutory requirements, the Division provides the following essential programs, resources and services, including but not limited to: + Colorado Early Hearing Detection and Intervention (COEHDI) + Communication Access Services (CAS) - sign language interpretation, Communication Access Realtime Translation (CART) captioning services, and other communication services for legal/court and rural settings + Community Relations - Ascent Program, information, resources, directory, referrals, events, grants, and trainings + Communication Technology and Access Program (CTAP) - Communication Technology Program, National DeafBlind Equipment Distribution Program (NDBEDP), and Telecommunications Relay Services (TRS) + DeafBlind Programs - Community Intervener Program (CIP), Orientation & Mobility (O&M), and Support Service Providers (SSPs) Description of Job This position is hybrid with at least two (2) days are required and as determined by business need at the office. The role may involve travel within the state for meetings and community engagement activities. Summary of the position: This position supports CDDHHDB leadership as the point person for administrative and fiscal duties. The types of support include, but are not limited to, answering phone calls and office emails; completing required departmental administrative and fiscal duties and processes (e.g., eClearance, CORE, pCards, contracts, PAFs, ordering equipment and software, etc.); coordinating the scheduling of meetings and events for the Division; managing the Division’s electronic files; coordinating Division and community meeting planning, agendas, notes, nominations, and term limits; and supporting other activities and events relevant to support CDHS business needs as approved by the appointing authority. Primary Job Duties: + Office Management - Manages day-to-day administrative operations of the Division, including internal communications, supply ordering, space and equipment coordination, document tracking, and general office support. Supports leadership. + Program Operations Support - Provides administrative support for program functions including multiple phone and email responses, recordkeeping, timekeeping, procurement, and contract processing. Coordinates with relevant internal units (HR, accounting, procurement) to ensure compliance with required processes. + Logistics, Scheduling, and Records Coordination - Prioritizing accessibility, this position manages meeting and travel logistics for the Division staff, prepares materials for events and presentations, coordinates calendars, and maintains digital files. Supports Division-led initiatives and meetings, including planning and documentation. + Other duties as assigned. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights I mportant Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. . Volunteer work or a related type of experience may be used to meet the qualifications, but it must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement. This experience must be clearly documented on your application, and the supplemental questions must be answered. Answers such as "N/A," "In Cover Letter," or "See Resume" will not be accepted. Minimum Qualification Screening Process: A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.Cover letters and resumes WILL NOT be accepted or reviewed in lieu of the official State of Colorado online application. Part-time work experience will be prorated. Applicants must meet the minimum qualifications to continue in the selection process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached." Comparative Analysis Process – Structured Application Review: After minimum qualification screening, which could include a skills test, the comparative analysis process will involve a review and rating of all the information you submit. Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications: Answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each response to supplemental questions. Supplemental Questions: Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing). Minimum Qualifications: Experience Only: Five (5) years of experience in administrative, secretarial, or senior assistant roles, demonstrating skills in scheduling, communication, project management, and general office operations. OR Education and Experience: A combination of related education in business administration, public administration, human services or a closely related field or any degree from an accredited institution of higher education including some Deaf, Hard of Hearing, or DeafBlind related coursework, and/or relevant experience in administrative, secretarial, or senior assistant roles, demonstrating skills in scheduling, communication, project management, and general office operations equal to five (5) years. Preferred Qualifications: + Clerical/Administrative support: maintaining records and files, data entry, preparing correspondence, scheduling, organizing meetings, and providing general office support. + Customer/Client Service: Interacting with the public or staff, responding to inquiries, resolving issues, and providing information in person, over the phone, or electronically. + Document and Records Management: Creating, proofreading, and processing forms, reports, contracts, or other official documents. + Computer/Software Proficiency: Using word processing, spreadsheets, databases, and email systems (e.g., Google Workspace, Microsoft Office Suite, Gridcheck Scheduling software,etc.) + Program/Operational Support: Assisting with budget tracking, purchasing, or procurement processes. + Accessibility/Communication Support: Experience assisting individuals who are deaf, hard of hearing, deafblind, and/or hearing with communication barriers or knowledge of providing accommodations for the above populations. + Relevant years of State serviceshould be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.) Conditions of Employment + Standard Background Check and reference checks. + Travel- 20% minimum travel requirement, some responsibilities may require more as business needs arise. Noting for community relations, in-person outreach can greatly exceed this minimum expectation and be closer to 40%. Attend community engagement events / activities, community meetings, training, strategic planning sessions, and conferences in-person per business needs and to positively represent the Department / unit and efforts. + Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS. Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at s pb.colorado.gov under Rules. Supplemental Information How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply) The Assessment Process For additional recruiting questions, please contact victoria.crocket@state.co.us About Us: If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer: + Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans + Medical and dental health plans + Employer supplemented Health Savings Account + Paid life insurance + Short- and long-term disability coverage + 11 paid holidays per year plus vacation and sick leave + BenefitHub state employee discount program + Employee Wellness program MotivateMe + Excellent work-life programs, such as flexible schedules, training and more + Remote work arrangements for eligible positions *Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs . Our Values: We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans . Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement. We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado. Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public. We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy. Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans. We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791. ~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)   Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support) The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position. 02 Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. 03 At the bottom of this job posting are links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links. + This information is available to me and I have read this information. + I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.) 04 Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application. + Yes + No 05 Describe your experience providing administrative support in a government, nonprofit, or business setting. Include the types of tasks performed and the systems you used. 06 Provide an example of how you ensured effective communication or provided accommodations for Deaf, Hard of Hearing, DeafBlind, and Hearing Individuals. If you do not have such experience, how would you go about ensuring effective communications/accommodations in this position? Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email