Dallas, TX, 75219, USA
17 hours ago
Program Administrator, Healthcare
**Overview** Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. We have an excellent opportunity for **a Program Administrator** (Standards, Review and Evaluation) in our Quality, Outcomes Research & Analytics (QORA) department! This position can be home-based This is a full-time, benefits-eligible, grant-funded opportunity. Current funding will expire on **June 30, 2027,** with the potential of extension. The **Program Administrator** collaborates cross-functionally with team members and volunteer science experts to develop, refine, and implement standards, measures, and metrics for healthcare certification programs. Works with internal stakeholders to enhance both new and existing certifications, including the creation and revision of standard requirements processes. Ensures integrity and consistency in the certification process by facilitating development workflows, conducting audits, and maintaining transparency and objectivity to protect stakeholder interests over time. This includes integrating new and updated evidence-based guidelines aligned with the organization's science guideline and publication schedule. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. \#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs. **Responsibilities** + Assists in recruiting, engaging, and managing volunteer Certification Expert Panels that contribute to the development of certification programs. + Ensures Quality: The ultimate goal is to ensure the program meets the required quality standards and is ready for certification. + Collaborates with Certification Program Teams and Cross-Functional Teams: May partner with program development teams to address feedback and implement necessary improvements. + Provides Feedback: Offers constructive feedback on certification programs, highlighting areas where the program meets or falls short of established standards. + Conducts Detailed Reviews: Thoroughly examines certification requirements, materials, and designs to ensure alignment with established standards. + Understands the Standards: Maintains familiarity with the standards or rubrics used for the certification program. + Conducts Certification Reviews: Determines the applicant’s adherence to specific program certification criteria. The review process may involve conducting Launch Calls, Desk Reviews, evaluating supporting documents and quality data, Virtual Reviews, resolving Plans of Correction, and performing Annual Reviews for the Maintenance of Competency and recertification. Renders a decision to grant certification based on the assessment of adherence to standardized requirements. Provides consultative feedback throughout the evaluation process and offers coaching to facilities on best practice strategies and solutions for identified gaps. **Qualifications** + Bachelor’s degree in Clinical Nursing required; Master’s degree preferred. + 3 years minimum of relevant experience. + Maintains active and current knowledge of healthcare trends, standards, and compliance requirements. + Strong analytical, inductive, and deductive reasoning skills. + Excellent customer relationship management and interpersonal skills, with the ability to build effective relationships across all organizational levels, including in sensitive situations. + Experience working with program development, design, implementation, and maintenance. + Strong understanding of quality improvement, data analysis, and performance assessment. + Ability to assess educational needs and develop effective training or solutions. + Strong organizational skills and ability to perform well in fast-paced, high-pressure environments. + Proficiency with computer applications, including databases, word processing, and presentation/graphics tools. + Ability to travel up to 10% locally, with occasional overnight stays. **Compensation & Benefits** The expected pay range will be **$75,000 to $85,000.** Pay is commensurate with experience; geographic differentials to the pay range may apply. Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details. + **Compensation** – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. + **Performance and Recognition** – You are rewarded for achieving success by merit increases and incentive programs; eligibility for an incentive program is based on the type of position. + **Benefits** – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation. + **Professional Development –** You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. + **Work-Life Harmonization –** The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. + **Tuition Assistance** - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization. The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are. **At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.** **This position not a match with your skills?** Click here to see other opportunities. In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment. EOE/Protected Veterans/Persons with Disabilities \#LI-Remote **Join our Talent Community!** Join our Talent Community to receive updates on new opportunities and future events. **Default: Location : Location** _US-TX-Dallas_ **Posted Date** _31 minutes ago_ _(8/25/2025 4:18 PM)_ **_Requisition ID_** _2025-16314_ **_Job Category_** _Health Strategies_ **_Position Type_** _Full Time_
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