Profile Update Processor, temporary, seasonal position:

Schedule for 25 hours per week however could be up to 30 hours per week.

What you'll do:

Review and processes email requests from Avis and Budget customers needing updates or changes to their customer profiles.Verifies customer credentials and makes needed changes in various ABG systemsProvides response back to the customer with preset replies in most cases.Enters  the updates/changes in the ABG systems, completing documentation and properly closing the email ticket.

What we are looking for:

Experience, Knowledge, Skills, and Abilities

HS diploma or GED requiredMinimum of six months related experience.Must be detail oriented, have good written communication skillsAbility to determine the customers need and respond appropriatelySelf-motivated, proactive, and capable of working both independently and collaboratively in team settings.Proficient data entry skills.Proficient skills using ABG systems and MS office, especially Outlook email.Ability to handle confidential and sensitive information with discretion and integrity.Regular and punctual attendance is requiredAttendance and active participation in virtual training sessions is requiredRegular and punctual attendance is required.For work-from-home (WFH) and Hybrid roles, previous WFH/Hybrid experience is preferred

WFH and hybrid employees must maintain a non-disruptive, distraction-free, designated, safe and ergonomically sound work environment where business information can be discussed and maintained in a confidential and secure manner. This is particularly important in customer-facing or Customer Care Center jobs where customer credit cards and personal information may be entered into Company systems.

WFH and hybrid employees must maintain high speed internet sufficient to provide secure, consistent and uninterrupted internet access necessary to perform their job, including attendance at video conferences or on meeting platforms. Use of a Company cell phone as a Wi-Fi “hot spot” for internet access should be limited to occasional use, such as when in attendance at an off-site meeting, internet outages or other emergency situations, and should not be used as your regular means of internet

The base salary for this position is $15.00 hourly. Factors which may affect starting pay within this range may include skills, education, experience and other qualifications of the successful candidate.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

This job posting is anticipated to remain open until September 29th, 2025.

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

Tulsa

Oklahoma

United States of America