Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Professional Health Coordinator serves a key role in Cleveland Clinic's Employee Assistance Program (EAP). This role includes assessment, case management, short-term counseling, and support for both mandatory and voluntary caregivers-primarily healthcare professionals with concerns such as substance use, mental health, or cognitive issues. Caregivers in this position must manage sensitive and complex cases with discretion, professionalism, and high emotional intelligence. They will collaborate with hospital leadership, work across all organizational levels, and may contribute to compliance monitoring and program development. **A caregiver in this role will work 5 days a week on-site at Main Campus, Monday-Friday 8:30 a.m. - 5:00 p.m., and one evening per-week (Wednesdays) 10:30 a.m. - 7:00 p.m.** Occasional schedule flexing may be required for critical employee situations. A caregiver who excels in this role will: + Provide assessment, coordination, case management and monitoring of mandatory participants, including licensed healthcare professionals and physicians with suspected issues of impairment. + Provide consultation to hospital leadership on the identification and resolution of job performance problems relative to employee personal problems. + Provide short-term counseling and supportive services to voluntary participants. + Assist with program promotion and awareness by establishing relationships with key hospital personnel and conducting presentations. + Staff all critical cases with senior Caring for Caregivers leadership, as well as the Licensed Professionals Health Committee and Physician Health Committee when indicated. + Complete all documentation in adherence with professional and departmental standards. Minimum qualifications for the ideal future caregiver include: + Master's degree in one of the Behavioral Sciences. + Licensed Independent Social Worker (LISW), or Licensed Professional Clinical Counselor (LPCC) required. + Minimum five (5) years of experience with direct clinical services, including broad exposure to chemical dependency and psychiatric diagnoses Preferred qualifications for the ideal future caregiver include: + Licensed Independent Chemical Dependency Counselor (LICDC) in chemical dependency counseling preferred. + Certified Employee Assistance Professional (CEAP) preferred + Prior experience in employee assistance program (EAP) and/or clinical experience with professional populations highly desirable. + Knowledge of or experience in healthcare professional impairment and rehabilitation strongly preferred. Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ **Physical Requirements:** + A high degree of dexterity to produce materials on a PC. + Normal or corrected vision and hearing. + Extensive sitting and frequent walking. + Occasional lifting or carrying up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities