Professional, Sales Operations CX COE
Iron Mountain
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Job Summary**
Iron Mountain is seeking a **motivated** **Senior Professional, Sales Operations Customer Experience Center of Excellence (Data Analyst)** to join our **Sales Operations** team. In this role, you will be responsible for **operationalizing a data-driven go-to-market strategy and leading transformational initiatives that scale the business and improve productivity** .
The Sales Operations team serves as the company’s "connective tissue," ensuring cross-functional teams work effectively toward shared objectives while using data-driven insights to solve complex problems.
**What You’ll Do**
In this role, you will:
+ **Responsibility 1:** Perform advanced data analysis to drive the execution of new strategic initiatives and product offerings, providing actionable insights that support the sales and partner organization from operational readiness through to maturity.
+ **Responsibility 2:** Collaborate with Information Technology, Human Resources, Finance, and regional Commercial teams to create performance reports, identify process bottlenecks, and develop solutions that enhance the representative and partner experience.
+ **Responsibility 3:** Ensure compliance with organizational standards by providing oversight on all phases of led initiatives and modernizing commercial systems, reporting analytics, and Sales Performance Management tools.
**What You’ll Bring**
The ideal candidate will have:
+ **5 years** of experience in management consulting, finance, sales operations, compensation, or business transformation.
+ **Strong knowledge** of Python, structured problem-solving, and advanced financial and business acumen.
+ **Proven ability** in stakeholder management, multitasking independently, and communicating complex data insights to senior leadership.
+ **A Quantitative Bachelor’s degree** is required; a Master of Business Administration (MBA) is preferred.
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0098720
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