More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. This position can be filled at either level depending on experience Position Summary Duke Energy is a recognized leader in grid modernization and clean energy innovation. This role will spearhead the launch and management of non-residential Battery Energy Storage Systems (BESS) integrated into our demand response portfolio across multiple regulated jurisdictions. The Products & Services Manager or Senior Products & Services Manager will oversee a portfolio of customer-owned and utility-controlled BESS enrolled in demand response solutions designed to deliver grid flexibility, customer value, and regulatory compliance. This complex P&L driven program will be offered in multiple regulated Duke Energy utilities. The successful candidate will: + Lead end-to-end strategy for non-residential Battery DR programs – from regulatory filings, budgeting, financial analysis, programmatic design, program performance, and customer engagement. + Seamlessly coordinate across internal Duke Energy teams such as Regulatory Enablement, Program Analytics, Business Energy Advisors, Marketing, EM&V, and IT to ensure timely delivery and alignment with strategic goals. + Demonstrate technical expertise in BESS systems, DERMS platforms, or other grid-edge resources. + Effectively manage a complex P&L driven budget by prudently forecasting operating expenses, participation costs, and net-benefits. This position does not have direct reports but requires strong leadership and innovative influence across cross-functional teams. The ideal candidate will be a strategic thinker with experience in demand response, battery storage, or utility program management. Responsibilities Program & Financial Management + Be responsible for managing cost-effective battery DR programs, ensuring alignment with financial, regulatory, participation, and customer satisfaction goals. + Develop and execute long-term and annual product plans, including resource adequacy requirements and jurisdictional performance goals. + Own the program’s P&L, including forecasting participation costs, operating expenses, and net-benefit outcomes. + Manage vendor relationships with minimal supervision, including performance standards, customer satisfaction, and contract compliance. + Track and report on program KPIs, customer satisfaction, and financial impact. Technical Leadership + Apply technical expertise in BESS, Demand Response, DERMS platforms, and other grid-edge technologies to guide program design, dispatch strategies, and integration with utility-scale systems. + Fully understand and navigate the customer’s interconnection process for grid-connected battery resources, including understanding utility engineering requirements, interconnection agreements, timelines, and differing jurisdictional standards. + Collaborate with IT, engineering, and vendor teams to ensure secure and reliable system performance. + Represent Duke Energy in industry forums, regulatory proceedings, and executive-level customer engagements. + Monitor industry trends and emerging technologies to inform program evolution. Strategic Program Development + Develop and refine program offerings to align with jurisdictional requirements, Regional Transmission Organizations, Wholesale Energy Markets, Integrated Resource Planning, and expansion across Duke Energy territories. + Shape program strategy based on market research, customer insights, and evolving grid needs. This position can be filled at either level depending on experience Required Basic Qualifications Products & Services Manager + Bachelor’s degree in Business Administration, Finance, Engineering, Marketing, Business or other related field + In addition to required degree, minimum two (2) years relevant work experience + In lieu of required degree, High School/GED and minimum nine (9) years relevant work experience. Senior Products & Services Manager + Bachelor’s degree in Business Administration, Finance, Engineering, Marketing, Business or other related field + In addition to required degree, minimum three (3) years relevant work experience + In lieu of required degree, High School/GED and minimum ten (10) years relevant work experience. #LI-KD1 #LI-Hybrid Additional Preferred Qualifications + Proven technical expertise in BESS, DERMS, and/or grid-edge technologies. + Strong financial acumen with experience managing P&L, capital and O&M budgets. + Experience in demand response, energy storage, or utility program management. + Familiarity with EM&V processes and regulatory filings. + Excellent interpersonal and communication skills, with the ability to lead cross-functional teams and appropriately influence stakeholders. + Experience with wholesale electricity markets, ISOs, or RTOs Working Conditions + Normal office environment with some travel, including overnight travel and site visits. + Long periods of sitting and extended use of computer and telephone/cell phone or other PDA device. + Some positions may be on call 24/7 as normal work dictates; all positions are on call 24/7 during storm. + Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to their designated Duke Energy facility. Travel Requirements 5-15% Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Posting Expiration Date Friday, August 29, 2025 All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy (https://www.duke-energy.com/legal/privacy) Do Not Sell My Personal Information (CA) Terms of Use (https://www.duke-energy.com/legal/terms-of-use) Accessibility Current Duke Energy Employees Current employees should utilize the internal career page (https://www.myworkday.com/dukeenergy/d/task/1422$5774.htmld) to apply for available job postings Job Alerts Learn how to set up job alerts here. 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