About the Role:

Grade Level (for internal use):

09

Role Overview

The Productivity Analyst is responsible for analyzing BDR performance, improving operational efficiency, optimizing workflows, and providing data-driven insights that help the sales organization convert more pipeline with less effort. This role ensures the BDR team is working at maximum productivity through reporting, process improvements, and tool optimization.

Key Responsibilities
 

1. Performance Analytics & Reporting

Track daily, weekly, and monthly BDR KPIs (e.g., activity volume, outreach quality, connect rate, SQL conversion rate, pipeline generated). (bi-weekly bottom performers call outs)Identify performance trends, gaps, and root causesCreate productivity baselines and set measurable improvement targets.Do product analysis under a business line to see what products are untapped and should be focused upon to run campaignsCheck what are the top 10 set of products that sales has the highest pipeline for and compare with how much prospecting has contributed towards that pipeline; and scale it/build further pipeline/relations around it
 

2. Workflow & Process Optimization

Analyze BDR workflows (prospecting cadence, lead handling, follow-up timing) to identify bottlenecks & share findings with managers for coachingRecommend and implement process improvements to reduce administrative tasks and increase selling timeConduct time-in-motion studies to understand how reps spend their day (can be seen as micro-management but can be done in some capacity)
 

3. Sales Tools & Systems Management

Optimize CRM usage (e.g., Salesforce, SalesLoft etc) to ensure accurate data captureIdentify useful automation opportunities and coordinate with RevOps & Analytics teamsMonitor compliance and data hygiene
 

4. Pipeline & Lead Management

Track and analyze lead sources, assignment logic, and conversion performanceEnsure leads move through the funnel effectively (no stagnation or leakage).Provide insights on lead quality to Marketing and Sales Ops
 

5. Strategic Insights & Recommendations

Provide bi-weekly insights on team productivity and pipeline healthRecommend changes to territories, lead routing, cadences, or messaging based on data (may not be in his/her control but can offer suggestions)Support forecasting by providing activity-driven pipeline predictions
 

6. Coaching Support (Non-Managerial)

Work with BDR Managers to identify coaching opportunitiesProvide data-backed feedback on rep performance patternsDevelop best-practice playbooks or productivity guides

Skills & Qualifications

Strong analytical skills; proficiency in Excel/Sheets and BI tools (Tableau, Power BI etc)Experience with CRM systems (Salesforce, SalesLoft, Hubspot, prospecting generic tools)Knowledge of sales development workflows, cadences, and KPIsAbility to translate data into actionable insightsStrong communication and presentation skillsDetail-oriented with a continuous improvement mindset

Success Measures for This Role

Improved BDR conversion rates (lead → meeting → opportunity)Increased rep selling time vs. admin timeHigher overall team productivity (e.g., more pipeline per rep)Reduced lead response time and improved lead handling accuracyAdoption and accuracy of CRM processes

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

-----------------------------------------------------------

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

-----------------------------------------------------------

406 - Entry Professional - Inside Sales (EEO Job Group) (inactive), 40 - Sales (EEO-2 Job Categories-United States of America), SLSINS405.1 - Middle Professional Tier I-In Sales (EEO Job Group)

Job ID: 323864
Posted On: 2025-12-23
Location: Islamabad, Pakistan