Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Town Hall Team is a highly collaborative group with a mission to curate and activate elevated moments of connection for the Comcast community and beyond. We are a team of dedicated producers, detailed event planners, logistics champions, and experienced technicians. Together, we manage Comcast’s Town Hall and the Ralph J. Roberts Forum, often referred to as the ‘heart and soul of campus.’ Town Hall includes conference room space, collaborative lounge spaces, and Comcast NBCUniversal’s marquee event space, the Ralph J. Roberts Forum. Named after Comcast’s founder, the Ralph J. Roberts Forum is a two floor, 500-seat amphitheater located in the heart of the Comcast Technology Center. With 56,000 square-feet of production space, full broadcast capabilities, and its Dolby Vision + Atmos cinema system, there is no other place like the Forum. Our team’s purpose is to activate this space and produce transformational experiences that engage, inspire, and connect. Learn more about the Ralph J. Roberts Forum here: https://comcastcentercampus.com/rjrforum/ Roles and Responsibilities: The Production Video Specialist is an integral role on the team, leading the video department while ensuring quality at the highest level. This individual’s meticulous attention to detail will help to effectively drive the success of the team. The core responsibility of this role is to oversee all aspects of the team’s video operations; equipment, infrastructure, live event execution, and vendor oversight as it pertains to the department. The Production Video Specialist we seek is a seasoned production professional with more than 10 years of industry experience who thrives in a fast-paced environment. This individual exhibit expertise in signal flow, switcher operation, baseband and IP workflow, AV routing systems, DCP cinematic workflow, web streaming platforms, live event and broadcast multi camera production, video editing, asset management and file sharing. The Production Video Specialist will support the production team by identifying, developing, and implementing system workflows to deliver a video content at the highest level. Reporting to the Manager of Technical Operations under the Director of Production, this individual will take charge of the video department to fulfill maintenance, design, documentation, strategy, and implementation responsibilities. These include but are not limited to; event coordination, equipment installs, repair schedules, and collaboration with other departments’ ongoing projects. During live programming the Production Video Specialist will fill the position of the primary video content contact for most events. Candidate must be able to successfully interact and communicate with clients and crews on site while always maintaining a professional demeanor. The range of programs produced are, but not limited to • Employee Talks and Business Meetings • Theatrical Movie, Sports, and Narrative Series Screenings • Marquee Speaker Talks • Concerts and Theatrical Performances • Experiential Venue Activations

Job Description

Core Responsibilities

Manage the end-to-end video production workflowOversee video production vendor positions and areas as assignedProvide production guidance during client meetings and calls to align with event objectivesCollaborate with the Director of Production, Production Managers, and cross-functional teams to standardize methods, systems, and best practicesReview all video assets to ensure they meet quality standards and are suitable for show executionProactively communicate missing assets, questions, or concerns in a timely mannerContribute creative input to enhance event experiences and improve departmental workflowsPartner with Conference Services and AV Operations as needed for production supportBuild and maintain strong relationships with internal stakeholders and external partnersDevelop new protocols and continuously improve existing workflow standardsStay current with industry trends and emerging technologies through ongoing professional developmentSupport the expansion and strengthening of vendor relationships

Required Skills/Qualifications

Proficient in configuring and operating Sony, Ross, and TriCaster video switchersKnowledge of web streaming platforms and RTMP standards, including Teams Live, Vimeo, and Air MeetExperience with Panasonic and Christie projectors, DCP file conversion, and projector playlist/macro creationBasic video editing skills using Adobe Premiere or similar softwareFamiliarity with Panasonic and Sony PTZ camera workflows and operationsDeep understanding of video workflows in live event and broadcast environmentsStrong creative problem-solving skills and ability to manage multiple tasks simultaneouslyExcellent written and verbal communication skills suited to a production environmentExperience with broadcast, hybrid, in-person, and fully virtual event formatsProficient in Microsoft Office / 365 suite and general administrative tasksMinimum of 10 years’ experience in broadcast, live entertainment, or corporate productionProven track record of success in similar rolesWillingness to work flexible hours, including outside of standard business hours when neededExceptional time management and organizational skillsAbility to work independently with confidence and composure under pressureStrong interpersonal and communication skillsPositive attitude with the ability to inspire and contribute to a collaborative team environment

Preferred Skills/Qualifications

Experience with programming and operating Evertz routing systemsFamiliarity with Crestron programming and system operationRelevant video production certificationsBachelor’s degree preferred

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Punctuality; Event Video; Prioritization; Teamwork; Event Operations; Event Set Up; Planning Ability

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Associate's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +