Full Time Job Location
Dubai, UAE Nationality
Any Nationality Salary
12000 - 18000 AED Gender
Not Specified Arabic Fluency
Not Specified Job Function
IT - Network Administration Company Industry
Banking - Corporate
Operational Support
• Production/Non-Prod Intellect application operational support on a shift basis (24/7) for multiple international regions.
• Deployment of Intellect core, lending, collateral, ARX, integrator & interface modules based on approved release notes.
• Installation of Intellect products for new environment setups (SIT, UAT, DEV).
• Intellect EOD environment setup on Unix platform and execution.
• Automation Skills (APP Dynamics, Shell Scripting, DB Scripting, Python)
• Handling and evaluating monitoring tools like APPD, SIEM, DAM, and MSB.
• Troubleshooting daily application performance metrics, including heap usage and connection leaks, threshold metrics (e.g., CPU, Memory, response time).
• Providing timely and effective technical support to Intellect operations (business, APM users), resolving daily issues with minimal disruption to core business operations.
• Creating and managing change requests on core application, infra, security, compliances associated, including assessing risk, planning, and implementing changes.
• Importing scan results into a vulnerability management tool (e.g., RBVM, IRR), prioritizing, and tracking vulnerabilities, assessing the risk associated with identified vulnerabilities, and creating remediation plans.
• Minimum 4 years of experience with Intellect products (core, lending, integrator, Armor & ARX).
• Handling IRR-related tasks.
• Proficient in Sun Solaris 11, with expertise in system administration, configuration, and troubleshooting.
• Skilled in Oracle (9i, 10g, 11g, 19c) including database design, development, and management.
• Experienced with WebLogic 8, 10, 12c, with knowledge of application server administration, deployment, and management.
• Familiarity with SFTP, Citrix, F5, Firewall, Network configuration including secure file transfer and management.
• Strong understanding of SQL, with the ability to write efficient queries and manage databases.
• Active involvement with BCP team in Disaster Recovery (DR) tasks, ensuring application readiness and effectiveness of business continuity plan.
• Performing monthly OS and DB, Java patching including:
• Patch research and analysis, Testing and validation.
• Deployment and implementation with infra team support, Verification and reporting.
• Collaborating with infra team to simulate DR scenarios, test recovery procedures, and identify areas of improvement periodically.
• Collaboration with cross-functional teams to investigate, analyze, and resolve application-related IT incidents (Infra, Citrix, F5, Network), ensuring minimal downtime and prompt restoration of Intellect services.
• Following bank policies and processes based on standard procedures and SOP documents.
• Audit support responsibilities.
Salary:
AED 12,000 to 18,000 per month inclusive of fixed allowances.
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
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